Hotel Mandarin Oriental Barcelona
Location
Barcelona | Spain
Job description
Empresas: Hotel Mandarin Oriental Barcelona
Major Responsibilities To perform assigned duties, by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their meal experience. Tools/Equipment Used Infosys System, Microsoft programmes, telephone, Reservations Diaries, cash floats, chinaware, silverware, glassware, coffee & expresses machines, bottle openers and toast machine. Daily Duties To ensure that relevant grooming standards adhered to, reflecting a professional image for our guests To communicate with kitchen and sommelier for specials To take guest food and beverages requirements To offer aperitif To recommend food To attend pre-service briefings for daily updates, ensuring tasks are followed up efficiently prior to guests arrival To meet, greet and seat guests in a professional and efficient manner To ensure that mise en place levels are maintained accurately To ensure that tables are appropriately cleared and re-set according to reservation plans To co-ordinate the service of food and beverages together with Manager and Sommelier efficiently and accurately To prepare and present bills accurately To respond proactively to guest queries, ensuring that appropriate action is taken in the absence of the manager/assistant, followed by effective communication To report and follow up all maintenance defaults affecting efficient and professional delivery of service To wish "farewell" to all guests, ensuring guest satisfaction has been reached To perform all duties related to restaurant closing shifts Requisitos : -Fluent English -Teamwork -Flexibility -Experience in hotels.Job tags
Salary
