FOR FUN SA
Location
Schweiz | Germany
Job description
Guest contact officer Oman
We are looking for a Guest Relations Officer to provide high-quality service to our 5*hotel costumers in Oman. You will address complaints and go the extra mile to make sure our guests are satisfied.
In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.
Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.
Responsibilities
Review arrival lists to welcome guests
Attend to special guests (e.g. VIPs) and answer their inquiries
Provide information
Anticipate guest needs
Requirements and skills
Available from 01.02.2024 - 15.05-2024
Familiarity with hospitality industry standards
Proficiency in German (native) and English
A customer-oriented and professional attitude
An outgoing personality
Outstanding communication abilities
Training will be provided
Food and accommodation included
Flight refund from/to destination
Job tags
Salary
