Manager Global Sales Operations
Location
Vereinigte Staaten von Amerika | Germany
Job description
Become STELLENTITEL (m/f/d) at Retarus.
Retarus is a worlwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100 as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.
Our Investment In You
- Health insurance portfolio, including dental, vision, life and disability insurance options, as well as a health savings account
- High-standard 401(k) plan (with one of the leading providers)
- Competitive vacation package and paid sick days
- Flexible/ Mobile working
- Childcare contribution, birth bonus and paid parental leave options
- Employee referral bonus
- Public commute tax program
- Team events
- Free snacks and drinks in the office
- Gym in the office building
What you'll do
- Supporting Executive Leadership : Assisting the local sales management in strategic and operational aspects of sales control.
- Market and Customer Potential Analyses : Conducting analyses to understand market trends and customer potential.
- Management and Control of Annual Sales and Business Planning Process : Overseeing the yearly sales and business planning process.
- Process Definitions for Sales Activitie s: Defining efficient processes for both direct and indirect sales efforts.
- Continuous Improvement and Monitoring of KPI System : Ensuring the Key Performance Indicator (KPI) system is effective and efficient.
- Daily Operational Support for Executive Leadership and First-Line Sales Management : Assisting with day-to-day sales operations.
- Pipeline and Forecast Management Support : Supporting pipeline management and sales forecasting.
- Interface with Corporate Functions : Ensuring process alignment between sales and other departments (e.g., Finance).
- Standardization of Sales Process Chains : Establishing consistent processes within the sales department, including partner interactions.
- Monitoring and Optimizing CRM System Usage : Ensuring effective utilization of the Customer Relationship Management (CRM) system.
- Support for RfI and RfP Processes : Assisting with Request for Information (RfI) and Request for Proposal (RfP) processes.
- Support for External and Internal Sales Services Management : Providing guidance for both field and internal sales teams.
What you'll need
- Experience in Sales Operations : Several years of proven experience in Sales Operations, preferably in a Project Manager or similar role.
- Industry knowledge : Knowledge and experience in the IT and/or Telecommunication industry are advantageous.
- Problem-solving acumen : Strong problem-solving abilities to address complex challenges in the sales domain.
- Adaptability : Adaptability to changing situations and a willingness to embrace new challenges.
- Communication skills : Exceptional communication and interpersonal skills to collaborate effectively within the team and across departments.
For good reason – our offer for you
At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You’ll be working with cutting-edge technology and great creative leeway to meet customers’ needs – and the projects you work on will be deployed globally. Working at Retarus, you will collaborate closely with convivial, culturally diverse teammates. You will grow professionally in a dynamic and exciting workplace and design impactful solutions in real time with top companies.
Very important
Come as you are. Retarus is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
Apply via our online application portal – it’s easy and doesn’t take long. Our colleague Isabell Wiethe is happy to field any questions you may have: [email protected]
We’re looking forward to getting to know you!
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