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Service escalation engineer


Barco


Location

Erfurt | Germany


Job description

Function  

We are looking for diligent, customer-focused support professionals to join our support team for our Conferencing and collaboration products used in a customer Meeting Room environment.   
As the first line of contact with our customers, you play a key role in ensuring their success and satisfaction.   
You are our customer’s voice within the organization as we strive to continually improve our product, our service.  

You love technology as well as interacting with people. You are eager to experiment with new technologies and see opportunities on how this can bring value. You like to share your knowledge with others and collaborate across teams.  

 

Key Responsibilities  

Your Profile 

Let’s wow you with 

 

A variety of in-house training at our Barco University so you can continuously grow & learn as a professional. 

 

A healthy working environment with interesting workshops, sports activities, diverse & fresh lunch/snack breaks - with our own coffee bar and restaurant in Kortrijk - and many more options as we care about your wellbeing. 

 

The opportunity to work for an international market leader where innovation matters. 


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