Technischer Kundensupport (m/w/d) für BOSE in Lissabon
Location
Berlin | Germany
Job description
Introduction
Today, working for technology brands rimes with passion, energy and innovative spirit. This sounds like you? Check this out and you might soon join their international office in Lisbon!
Responsibilities
Your responsibilities and impact as a Customer Service Agent for Bose will be:
- Providing support to customers by responding to inbound requests and document relevant case information
- Assisting users with pre-sales,
- general inquiries and technical support issues via phone/email/social media channels
- Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
Qualifications
Skills, qualifications and interests you need to succeed in this role:
- The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspects of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them!
- You are fluent in German and good command of English
- You are motivated, reliable and committed in your work
- Customer service and quality is part of you
- You have a drive for excellence and professionalism
- You have excellent communication skills
- You are a real team player and willing to work with many other nationalities
Incentives
What’s in it for you?
- Type of contract: one-year contract, renewable every year
- Working hours: full-time or part-time options on rotating shifts (Mon-Sat 8 AM to 5 PM)
- Salary conditions (*)
- 2 options: Including free accommodation (shared flat, all bills included): 950€ – 1.000€ gross/month (based on level of experience)
- Excluding accommodation: 1.350€ gross/month (based on level of experience)
- For international candidates:
- Reimbursement of your initial flight expenses after 9 months
- Airport pick up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Private health insurance included from the first day of your contract
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
- Real career opportunities in different career path
Contact information
Das hört sich alles ansprechend an und du willst am liebsten direkt loslegen? Dann freuen wir uns von dir zu hören! Worauf wartest du? Lade über den Link einfach deine Bewerbungsunterlagen inklusiv Lebenslauf und Motivationsschreiben auf Deutsch oder Englisch hoch!
APPLY NOW: Technischer Kundensupport (m/w/d) für BOSE in Lissabon
Job tags
Salary
