Associate Director of Sales with English (m,f)

Location

Berlin | Germany

Job description

Start: asap

DUTIES AND RESPONSIBILITIES:

• Lead the management team to achieve specific business targets, ensuring high customer satisfaction and meeting performance targets regularly
• Ensure team comprehension to achieve operating plan targets, sales goals, and customer performance targets (CPTs)
• Support management of account portfolio P&L to achieve gross margin targets
• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client territories
• Lead effective client management, maximizing revenue, and communicating quarterly objectives to clients
• Deliver quarterly business reviews at regional/global levels and participate in global business reviews led by the Account Manager
• Collaborate with teams to improve sales processes, achieve positive customer experiences, and identify expansion opportunities

REQUIREMENTS:

• A Bachelor's Degree
• Fluency in English, German language is not a requirement
• 5+ years of proven work experience in a sales leadership role (or similar) with 4+ years' experience in B2B customer-facing roles for national accounts, encompassing both services and support
• Demonstrated experience in supporting successful client engagement, adept at handling difficult internal and external challenges, and delivering exceptional client service resulting in high client retention
• Proficiency in building and maintaining partner relationships is essential
• Strong people management and coaching skills with a superb record of developing and retaining employees
• A passion for customer experience and the ability to thrive in a matrix environment
• Proficiency in Microsoft programs along with experience working with Salesforce or similar CRM systems

OFFER:

• Strong compensation package with a variable component
• Multiple medical, dental, vision plan and life insurance programs
• Learning and Development Programs
• Possibility to participate in a growing multicultural project
• Modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
• Relocation support package

Job tags

Salary