Growth/CRM Associate, Germany
Location
Berlin | Germany
Job description
Were Getir, the pioneers of super fast delivery. Our founding idea: Groceries in minutes, delivered to your door through our app. Now offering more delivery models across different locations, our goals are made possible by our one-of-a-kind business model with our unique technology at its core.
We know that our global ambitions can only be accomplished with exceptional people, and that is where you come in. Our rapidly growing environment is the perfect opportunity to take initiative and create your legacy.
As a Growth/CRM Associate, you will play a pivotal role in driving the company's growth by leveraging data insights, optimizing promotions, and improving customer segmentation for both our Brands: Gorillas and Getir.
You will be responsible for a range of activities aimed at enhancing our business performance and profitability.
What Youll Be Doing
Insights and Analysis
- Use data-driven insights to understand customer behavior, market trends, and competitive landscape
- Generate reports, conduct A/B testing, and analyze performance metrics to identify opportunities for growth
- Utilize customer data to create meaningful segments and personas
- Continuously monitor and improve conversion rates and Customer Experience metrics across the customer journey, from awareness to purchase and retention
Forecasting:
- Develop and maintain accurate forecasts for key performance indicators, including revenue, customer acquisition, and conversion rates
- Provide guidance on resource allocation and strategies based on forecasting
Promotion & Fee optimization:
- Manage and optimize delivery & service fee structures to ensure they align with customer expectations, competitive positioning, and profitability targets
- Develop and implement strategies to optimize promotional campaigns, including discounts, bundles, and loyalty programs, to maximize customer engagement and revenue
Tailor marketing and growth strategies to address the specific needs and preferences of each segment
Cross-functional alignment
- Collaborate with different functional teams to implement improvements, including operations, supply chain, product and marketing
What Youll Bring
- 2-4 years of relevant experience in data analysis, growth, or related roles
- Bachelor's degree in a relevant field (e.g., Business, Marketing, Economics, Engineering or Data Science)
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights (Proficiency in data analysis tools like Tableau & Mixpanel is a plus)
- Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously
- A growth mindset and a passion for staying up-to-date with industry trends and best practices
- Fluent in English.
Bonus Points if You Have:
- German language is a plus
- Mix Panel experience is a plus
You as a Getirian
You are a good person first, everything else is secondary. You are a champion of growth, and actively strive to be the best version of you, for yourself and your team. You value diversity, and embrace ideas over hierarchy. You aren't afraid to learn and re-learn at Getir speed. You are an initiator, in charge of your own story and your legacy.
Benefits
- We're becoming the number one global leader in ultrafast grocery delivery - come and make an impact through once-in-a-career roles
- We really mean it when we say that upward and sideways mobility are some of our favorite terms - take charge of your own career growth through unique professional development opportunities
- We believe in the power of being shoulder to shoulder and working in the office is our normal - we're the right company for you if you also believe being together in person with each other is more important than ever
- We are a truly international team with thousands of Getirians across the globe - join us if you want to be part of a diverse and dynamic workplace
- 28 vacation days
- Health Insurance
- Discounted gym membership
Standort
Gorillas, Berlin
Job tags
Salary
