Strategic Account Director, DE
Location
Berlin | Germany
Job description
Plentific is one of the fastest growing property technology companies in the world, backed by renowned investors including Brookfield, Highland Europe, A/O Proptech, Target Global and Mubadala. We are headquartered in London, UK, with offices in Germany, USA and Turkey. Our mission is to improve lives by making property work better for everyone. We do so by streamlining how repairs, maintenance and compliance services are delivered. Our platform gives clients rich insight into management, operational and performance data, helping them deliver their customer service promise, while optimising supplier costs and adhering to their environmental, social and governance goals.
Come and be a part of:
- We are based in the heart of Berlin, with offices in London, UK, USA and Turkey.
- A diverse, multicultural workplace with over 30 nationalities amongst our employees
- A stimulating atmosphere and a fast-paced growth environment
- A flexible work culture and a number of programmes built around your physical and mental wellbeing
Developing acclaimed technology is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.
The Role
Plentific is one of the fastest growing property technology companies in the world, backed by renowned investors including Brookfield, Highland Europe, A/O Proptech, Target Global and Mubadala. We are headquartered in London, UK, with offices in Germany, USA and Turkey. Our mission is to improve lives by making property work better for everyone. We do so by streamlining how repairs, maintenance and compliance services are delivered. Our platform gives clients rich insight into management, operational and performance data, helping them deliver their customer service promise, while optimising supplier costs and adhering to their environmental, social and governance goals.
Come and be a part of:
- We are based in the heart of Berlin, with offices in London, UK, USA and Turkey.
- A diverse, multicultural workplace with over 30 nationalities amongst our employees
- A stimulating atmosphere and a fast-paced growth environment
- A flexible work culture and a number of programmes built around your physical and mental wellbeing
Developing acclaimed technology is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.
The Role
As Strategic Account Director you will help win and manage a number of key account clients with great leadership and initiative, and a personable approach to driving team performance and sales with our existing key clients. You will be used to delivering against revenue targets, be driven by passion and be responsible for your performance in persuading strategic accounts to grow with us and adopt more of the Plentific offering
Responsibilities
- Leading client meetings and understanding their businesses, offering creative solutions to complex client challenges.
- Ensure retention of key clients and growth of their accounts.
- Identifying blockers to account growth and client development, and communicating them to the business.
- Accurate reporting on sales activity and forecasting to VP of Sales
- Consistent monitoring of key accounts to ensure retention, mitigate at-risk accounts, and nurture the pipeline for existing client growth.
- Significant contribution to lead generation campaigns and activities
- Engaging at C-level in our customers’ organisations.
- Deftly managing client issues and escalations, creating positive outcomes and enhancing trust.
- An unwavering focus to deliver against Plentific’s business plan, contributing suggestions to maximise cross-sales opportunities.
Skills
- Native in German and fluent in English
- Proven ability to create trusted relationships with large organisations
- Ability to adapt and work effectively within a rapidly changing and growing environment
- Consultative sales experience with the ability to find creative solutions
- Excellent negotiation skills
- Proactive individual keen to work in a fast paced environment
- Able to manage complex projects, working closely and engaging with different functions across Plentific
- You will be a master at client engagement and impact how your customers do business in a rapidly evolving political and economic environment.
Requirements
Experience and Qualifications
- +8 years of relevant client experience ideally in real estate, property management or PropTech, with experience of technology and transformation within the industry.
- Proven experience in SaaS sales (scale-up environment preferred) and managing complex, multiple relationships with key customers
- In depth knowledge of residential, private or public sector organisations in the built environment
- Strong written, oral and presentation skills, and ability to engage with different departments such as Product and Engineering
- Proven experience working within a goal oriented, ambitious company environment
- Ability to understand the 'bigger picture' with clients and business drivers around software solution implementation
- Strong drive for results and business acumen
As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer:
- 28 days annual leave plus all public holidays
- Employee assistance program
- Company BVG Ticket
- Urban Sports Membership
- Pension Scheme: Employer 3%, employee 5%
- Learning and development fund
- Referral bonus and charity donation if someone you introduce joins the company
- Regular company-sponsored lunches, dinners and social gatherings
- Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
- An inherently diverse culture with over 18 nationalities and 25 languages spoken.
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