Technical customer advisor (m/f/d) e-Mobility
Majorel Dortmund GmbH, Betriebsstätte Springe
Location
Berlin | Germany
Job description
Applications with knowledge of Spanish, Italian, French, Danish and Dutch language are very welcome.
We support state of the art charging infrastructure with you. Be a part of our team supporting with electrical-related requests.
Join us and be part of a young team supporting future mobility! This sounds interesting to you? Then this is the perfect match!
WHAT YOU GET
- The choice to work at one of our attractive location in Berlin or optionally from your home office within Germany
- Intensive training and professional support
- Exciting high-tech future project in electromobility
- Opportunities for further training and promotion within the company
- A secure job in a great team
- Modern working methods and communication culture
- Attractive employee discounts and capital-forming benefits
YOUR PROFILE
- you like customer services and communication
- technical-electrical background or a fascination this field
- Completed training as an automotive mechatronics technician with relevant work experience or completed studies in mechanical engineering/automotive technology
- Experience in the field of e-mobility and charging infrastructure desirable
- Organisational skills and high flexibility and reaction speed
- Ability to grasp complex technical problems
- Strong communication skills (English or German in combination Spanish, Italian, French, Danish or Dutch)
- You are a career changer and have not completed any training, but you are enthusiastic about technology and electromobility? Then we look forward to receiving your application
YOUR CHALLENGE
- earn technical knowledge about our charging products
- provide customer service and support by telephone and e-mail
- As an expert in motor vehicles, you can transfer your expertise to our fast charging station with battery storage and have an understanding of the application
- Finding solutions in complex technical systems in the event of malfunctions and during installation
- Collaboration with experts on site
- Use of advanced backends, consoles and special software for fault analysis and problem solving
- Communication with specialists for error analysis and troubleshooting
- Independent and structured way of working
ABOUT US
We are Majorel. Globally we provide a unique customer service and ensure satisfied end customers. Our well-known clients representing all industries are able to have their customers’ questions answered through a large variety of channels in more than 30 languages.
As a service agent/call center agent at Majorel, you are our voice to the customers, and you inspire people from across the entire world every day by providing personal and efficient service.
We base everything we do on creativity, excellence, and respect. Our day-to-day work is characterized by the open and familiar social interactions that we have with each other.
Our employees are our foundation and our most important capital. That is why we offer new colleagues promising career opportunities to grow together with us in addition to the benefits of working at a large company. Become a part of our team.
Majorel. Driven to go further.
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