Software Development Engineer II

Location

Homeoffice | Germany

Job description

Title:   Software Development Engineer II

Location: Germany

JobDescription:

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the worlds leading brands including HSBC, Chipotle, and Virgin Media use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

We are currently seeking an experienced developer to join our team as a Software Development Engineer (Java/Node.js) as part of our  Shark Team. While most of the team members are based in Israel, were “work from anywhere” friendly and have several team members working from remote locations. The successful candidate will be part of a team that owns the entire User Management system along with taking part in other Security Engineering related tasks. You will be part of the Global Product and Technology unit and would help to build state-of-the-art services that are used by our largest customers.

You will:

• Contribute end-to-end to the product engineering lifecycle from frontend to the backend, including testing & automation, QA, CI, DevOps, and owning the production services.
• Use expert Java/NodeJS knowledge to build new features, maintain the platforms stability at LivePersons scale and continuously increase technical excellence.
• Scale our current system to serve 10x traffic in the next 12 months with critical uptime over >99.999%.
• Drive high-impact architectural decisions and hands-on development, including inception, design, execution, and delivery following good design and coding practices.
• Optimize software, databases, queries, and processes and induce a progressive mindset of excellence and improvements.
• Produce and inspire high-quality, well-tested code that is easy to read and maintain.
• Use the latest technologies to solve real problems for our customers at a massive scale.
• Continuous focus on production readiness including but not limited to Root Cause Analysis, Testing, Monitoring, Reliability, Documentation and etc.
• Contribute to the teams on-call rotation to improve incident coverage.

You have:

• BA/B.Sc. in Computer Science / Engineering or equivalent professional experience
• 3+ years of development experience in Java and SpringBoot
• 3+ years of development experience in Node.JS
• 3+ years of experience in developing backend services in SaaS products
• Experience with large-scale distributed microservices architecture, AWS/GCP
• Knowledge of Typescript is a plus
• Past experience working with end-to-end product mission-driven teams.
• Solid understanding and experience with RESTful and GraphQL APIs.
• Hands-on with CI/CD, monitoring, observability, and production readiness.
• Self-motivated and enthusiastic about the end customer experience.
• Experience with globally distributed teams in multiple time zones is a plus.
• Familiarity with frontend frameworks (micro frontends a plus).

Benefits:

• Time away: Vacation, public holidays and care days.
• Financial: Pension, deferred pension and ESPP.
• Family: Parental leave.
• Development: Tuition reimbursement, Native AI Learning
• Additional: Exclusive perks and discounts
• #LI-Remote

Why youll love working here :

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we’re very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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