Datacentre/Deskside Support Engineer L2
Location
Neunkirchen, Landkreis Neunkirchen | Germany
Job description
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client’s location or connecting via remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training on computer operation and management.
- Completing job reports and ordering supplies.
Requirements
Minimal language requirements: GERMAN B2/C1 - ENGLISH B2
- Experience and common skill in Data center support & Deskside support
- Bachelor’s degree in Computer Science or Information Technology.
- Proven work experience as Desktop Support Engineer or Support Technician.
- Common skill in Data Centre and Deskside support
- Advanced knowledge of computer hardware systems, chipset, memory modules, and peripherals.
- Knowledge of popular operating systems, software applications, and remote connection systems.
Job tags
Salary
€ 4.500 pro Monat
