Product Care Engineer (m/f/d)
Location
Homeoffice | Germany
Job description
- 30 days vacation 
- 100% Remote 
-  Employee discounts and events 
-  The chance to gain experience in a renowned corporation 
 We are filling interesting positions in the Marketing & Communication department throughout Germany - with attractive clients, from Junior Product Manager to Head of Marketing (m/f/d). Interested? Then apply to AVANTGARDE Experts now!
-  Involvement during the design phases of devices, troubleshooting and content development for devices 
-  Keeping up to date with design change requests and product improvements to understand potential impact to the customer service 
-  Development of change request management process for troubleshooting content 
-  Support in-market customer care teams 
-  Creation of technical documents for the devices/products 
-  Degree or equivalent experience in an engineering discipline (e.g. electronics, design, mechanical…)
-  Understanding of customer service operations 
-  A structured and methodical approach allowing accuracy and consistency in the work delivered 
-  Strong influencing skills and the ability to collaborate and build strong relationships across functions at all levels 
-  Excellent MS Office capability 
-  Knowledge of Atlassian Suite (Jira, Confluence)
-  Excellent oral and written communication skills 
 Then we look forward to receiving your convincing application including salary requirements and earliest starting date via our online portal.
Job tags
Salary