Product Care Engineer (m/f/d)
Location
Homeoffice | Germany
Job description
- 30 days vacation
- 100% Remote
- Employee discounts and events
- The chance to gain experience in a renowned corporation
We are filling interesting positions in the Marketing & Communication department throughout Germany - with attractive clients, from Junior Product Manager to Head of Marketing (m/f/d). Interested? Then apply to AVANTGARDE Experts now!
- Involvement during the design phases of devices, troubleshooting and content development for devices
- Keeping up to date with design change requests and product improvements to understand potential impact to the customer service
- Development of change request management process for troubleshooting content
- Support in-market customer care teams
- Creation of technical documents for the devices/products
- Degree or equivalent experience in an engineering discipline (e.g. electronics, design, mechanical…)
- Understanding of customer service operations
- A structured and methodical approach allowing accuracy and consistency in the work delivered
- Strong influencing skills and the ability to collaborate and build strong relationships across functions at all levels
- Excellent MS Office capability
- Knowledge of Atlassian Suite (Jira, Confluence)
- Excellent oral and written communication skills
Then we look forward to receiving your convincing application including salary requirements and earliest starting date via our online portal.
Job tags
Salary