Community Manager (m/f/x)

Location

Berlin | Germany

Job description

Habyt’s mission is to provide the best housing experience, anywhere. The company develops and manages beautifully designed, community driven and technologically empowered living spaces to create a modern living concept.

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Your Responsibilities

• Works cross-functionally with the Member Services and Marketing teams to set, plan and implement social media and communication campaigns and strategies (ex: monthly newsletter), while also moderating the online community platforms
• Organize and manage events to boost brand awareness in order to foster an environment of belonging with the tenants in a given community, building brand presence and trust, both online and in-person
• Be physically present in the company’s buildings, capturing tenant feedback and insights and reverting that feedback back to the business, while also building relationships with tenants and responding to tenants in a timely manner
• Attend to tenants queries and requests promptly and ensure day to day operations are well executed and above standards
• Work closely with the Operations / Property Management team to report back on any needs that arise in a given building or that a tenant reports
• Act as the face and voice of the company’s brand and manage all community communications, ability to moderate online and offline conversations with the community
• Plan and execute community initiatives and programs (quarterly calendar of events and initiatives)

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Your Profile

• Excellent, proactive, efficient and tenant focused individual, focused on providing an intensive service to tenants
• Ability to develop engaging content and efficiently plan events
• Excellent interpersonal and English communication skills
• Empathy, good listening skills, and adaptability are crucial to promoting favorable impressions of an organization
• Strong soft skills online and in-person
• Analytic and good problem solver
• Team player and able to multitask
• Candidates with retail/hospitality/customer service experience will be an added advantage

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Benefits

• Join a great team and become a strong leader within the Habyt cosmos: your colleagues are talented, motivated self-starters
• Calm health and wellness App, Premium subscription
• Be a part of an innovative business model with global impact; A high degree of responsibility and involvement from day one
• Fast decision-making and flat hierarchies make Habyt a great place for your professional growth.

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How to apply!

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