Project Manager BPM - Business Process Management (m/f/d)

Location

Blieskastel | Germany

Job description

Customer Relationship Management inspires you? You would like to work on international projects and help shape the electrical world of tomorrow in a family-owned company?

Apply at Hager Group !

We are currently looking for our future Project Manager BPM (m/f/d) based in Blieskastel or Obernai for a permanent contract.

Mission

• Strategic partner to Digital Marketing & Customer Experience leadership, and to Sales & Marketing leadership
• Driving transformation and capability building through process design and governance models
• Design, develop, and deploy sales & marketing operating models from marketing strategy, planning to activation for an omnichannel approach in alignment with applicable laws and regulations.      
• Define and deploy effective standard operating processes across central, functions and market levels in collaboration with HR.
• Drive adoption to standard ways of working across the S&M organizations, train employees to new procedures or processes and make sure they use them correctly
• Examples of processes that could be in scope of the role: E2E lead management, E2E Campaign management, Marketing planning, Customer Care etc.
• Definition of meaningful KPIs for core processes adoption

Profile

• Successfully completed business degree or comparable training
• Several years of professional experience in the CRM area with knowledge of Microsoft Dynamics or Salesforce and associated automation marketing tools, knowledge of PowerBI desirable
• Strong understanding of marketing and/or sales processes
• Strong business acumen and Ability to engage with senior stakeholders / communication skills
• Lean and Agile methods
• Organizational, Problem solving and Analytical skills
• Fluency in English is required, further language skills desirable (French and/or German is a plus)
• Intercultural sensitivity and willingness to travel.

Our offer

You can expect a position with responsibility and variety in an international and innovative environment and motivated team. We offer intensive integration, an attractive and fair compensation as well as internal and external training.

Your challenge

Take your future chance and convince us. You can upload your application easily in our Groupwide application management system. Please use the opportunity of the online application, 10 minutes are enough! We are available in advance for your specific questions.

Job tags

Salary