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Location

Bad Vilbel | Germany

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Job description

"Caring for People's Health as a Trusted Partner" - This mission motivates us at STADA every day to improve the health of people worldwide. With our wide range of generics, consumer health products and specialty pharmaceuticals, we offer patients, doctors and pharmacists a wide range of therapeutic options.

Around 13,000 employees live our values of Integrity, Entrepreneurship, Agility and One STADA. Together we are on an exciting growth journey and want to successfully shape the future of STADA. 

Do you want to become part of a dynamic, international team and grow with us? Then apply now as:   

Teamleader Commercial Quality Systems and Complaint Management (f/m/d)

Bad Vilbel | Germany (DE) | Full-time | Fix-term | Quality

What you can expect

As Team Leader to the Global Complaint Team Germany and the Commercial Quality Germany Team you are part of the Quality Germany, Commercial & Operations team. You are leading the German complaints team and will take care of the quality systems of the German affiliates.

• You are the contact for German authorities in terms of actual quality complaint cases and you are responsible for the communication with manufacturers and affiliates 
• You are responsible for investigation and risk classification of quality customer complaints
• You will monitor the implementation of the defined measures in the event of critical complaints
• You coordinate the German commercial CAPAs
• You will prepare and host customer audits and inspections by german authorities 
• You develop and implement the global QMS within the commercial affiliates including Commercial Quality KPIs in accordance with global QA guidelines and local needs
• You will ensure that Global QA and local business leadership is kept informed of all relevant activities
• You perform self-inspections of commercial affiliates as required
• You update local SOPs for customer complaints and ensure training of the international team

Who we are looking for

• You have a university degree, diploma in the field of natural sciences
• You have already gained experience in a similar role in QM/QA in the pharmaceutical industry
• You have a good understanding and experience with supply chains (ideally)
• You have in-depth knowledge of Good and Manufacturing Practice (GMP)
• You have strong knowledge of MS Office and databases
• You are fluent in English and German
• The position is limited for 1 year

What we offer

• An open corporate culture with fast decision-making processes and a lot of potential for your personal development
• Individual development and training opportunities
• Flexible working hours and mobile working up to 2 days per week (depending on the job profile)
• Job ticket for the RMV region and Job Bike
• Childcare allowance
• Health-promoting offers such as Wellpass or the STADA Gym (free of charge)
• Numerous additional benefits such as "future payment", group accident insurance, supplementary pension scheme, and chemical industry pension fund
• Subsidized cafeteria

We look forward to receiving your application via our  career portal . At jobs.stada.com you will also find numerous other job opportunities, as we are always looking for motivated talents who can strengthen our team with their expertise and personality. Do you have further questions? Then please reach out to [email protected] .  Part-time requests are considered on an individual basis.

STADA Group promotes its diverse culture, regardless of gender, age, social or ethnic origin, disabilities, religion, ideology or sexual orientation. We use the strength of this diversity to develop creative ideas, expand our experience and increase innovative strength. Our focus is on equal opportunities, respectful cooperation and the promotion of an inclusive working environment.  #LI-DH1

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