UX Researcher Wikibase Suite (m/f/d)

Location

Berlin | Germany

Job description

Wikimedia Deutschland e.V. helps create, collect and distribute free knowledge.

For their UX team, based in Berlin, Wikimedia is looking for a permanent UX Researcher (m/f/d) , full-time or part-time, as soon as possible.

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About the position & the team:

Wikibase is the software underlying Wikidata, the world’s largest linked open data project. The Wikibase Suite team is working on expanding the availability and diversity of linked open knowledge accessible to the world by providing a self-hosted version of Wikibase. It is used by both individuals and large institutions to create their own linked open knowledge bases, tailored to the unique needs of their communities. Wikibase Suite is currently used by GLAMs (Galleries, Libraries, Archives, Museums), research groups, and the public sector alike (Wikibase Showcase, EU Commission and Lingua Libre announcements).

As the UX Researcher for Wikibase Suite, you will be part of an interdisciplinary product team (your user focus) and the UX team (your support structure and community of peers). For more information, check the strategic direction developed for the Wikibase Ecosystem and the institutions vision of a Linked Open Data Web.

The mission of the UX team is to deliver high quality open source tools that empower users to contribute to the Wikimedia movement, regardless of their background or ability. The role will report to the Head of Design and is part of the design team that currently counts six total UX designers and researchers.

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Your Responsibilities

• You are responsible for planning UX research activities in the Wikibase Suite team, aligning your research plans with the product strategy, all in close collaboration and with support from your teams.
• You will perform user research to understand user behaviors, pain points, needs and aspirations in Wikimedia’s community and deliver actionable insights through stories, user journey maps, scenarios, and flows.
• You will center the community of users and stakeholders in your work, finding frequent opportunities to include them with participatory methods throughout the product development cycle.
• You will distill complex concepts into easy-to-understand user flows and low fidelity concept designs and validate them through design reviews and usability testing.

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Benefits

• A participative collaboration guided by the company’s values: participation, diversity, free and open access, equity, sustainability and respectful collaboration
• Benefits: 30 vacation days and additional time off on Dec. 24th and New Year’s Eve, public transport ticket, access to the companys pension scheme allowance, continued salary in the event of sick children
• All overtime is recorded and converted into compensatory time off
• An office located in the center of Berlin and hybrid work options
• In-house training and continued professional development as well as free external life coaching (professional advice and coaching on job-related and private issues)

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Your Profile

• You have experience with qualitative research methods, such as planning and conducting usability tests, interviews, surveys, desk research, and conducting workshops.
• You have experience in defining use cases and workflows. You have a focus on discovering the needs of a broad range of users, regardless of their background or abilities, and follow industry best practices.
• You have experience in working in an interdisciplinary team with e.g., product managers, UX designers, community communication managers and engineers, in an agile environment.
• Next to your verbal communication skills, you use your written and visual communication skills to present your research plans and findings as well as rationalizing your designs to various stakeholders within your project.
• You can communicate in English at a professional level.

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How to apply!

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