Mister Spex AG
Location
Berlin | Germany
Job description
Senior Product Manager/Owner - Payment (m/f/d) page is loaded
Collaborating with your dedicated team, you will pave the way for thousands of daily customers to effortlessly attain their perfect lenses.
Through the optimization of a convenient, efficient and safeguarded payment process, you will not only enhance the online customer experience but also allow our in-store staff to focus on selling the best eyewear.
Shopping cart, home trial, checkout and possibly refunds are your playground.
You become the conductor of all our internal and external payment services and thus make an important contribution to the company's turnover.
What will be your tasks
Y ou are responsible for the e nd-to-end payment processes for our stationary Point-of-Sale and online checkouts in all international markets
Review our current payment solutions and designing the future provider landscape to meet customer needs at all sales channels
Drive omnichannel initiatives including online and in-store experiences such as buy online pickup in store, buy in store return online, new checkout experience in online shop
You constantly measure and i mprove the user experience of our p ayment flows for customers and store employees
You understand payment rather as a profit center than a cost center and drive the s hift of mindset throughout the company.
Furthermore, you can analyze and ne gotiate terms and co n ditions with our payment providers
Manage fraud prevention measures and a ccept a nce rate optimization together with our payment partners to optimize payment mix and balance conversion rate versus cost per order
Strong collaboration with a variety of stakeholders, all involved in different aspects of the " payment " product
What you should bring
Several years of Product Management experience, with a preference for candidates with a track record creating best-in- class checkout / payment platforms and capabilities , ideally in an omnichannel context
Deep domain experience and a passion for the strategic , business & operational aspects of payments in international, European markets
Strong data-driven approach , able to facilitate , articulate and validate prioritization decisions
Excellent written and verbal English communication skills
Your benefits with us
Find your work-life-balance with us – Enjoy our flexible and hybrid working model, the possibility to work six weeks abroad within the EU and sabbatical options
Your personal development is important for us - e.g. 360° feedback, learning platform and training courses
When you start, you’ll get a €200 voucher for a pair of glasses from our own Mister Spex assortment, as well as an annual voucher for each of your Mister Spex anniversaries
Up to 40% discount on our products and employer contribution to the company pension scheme
50% subsidy for the public transport - because we are conscious about the climate
We support all our beloved parents with 10 days paid holiday for childcare
You will find a warm and international culture based on respect, collaboration and development
Your personality is our strength! Regardless of ethnic origin, biological or social gender, religion or belief, disability, age or sexual identity, we welcome all applications. See you at #teamspex
Join the Spexi revolution! Follow us on LinkedIn and Instagram for inspiring stories and incredible achievements from our talented Spexies.
We are transforming the optical industry. Ready to join the revolution?
With our consistent digitalisation strategy, we have significantly changed an entire industry and established a new way of buying eyewear. We have created optimal links between contemporary e-commerce solutions and traditional brick-and-mortar retail. This success has come hand-in-hand with our rapid growth, making us one of the most innovative employers in the industry.
Our diverse teams consisting of over 50 nationalities are the focal point of Mister Spex and they are what makes our environment so dynamic. We welcome all applications, regardless of ethnic origin, biological or social gender, religion or belief, disability, age or sexual identity.
Your personality is our strength!Job tags
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