Key Account Manager Fleet - Germany (m/f/d)
Location
Heidelberg | Germany
Job description
Key Account Manager Fleet - Germany (m/f/d)
Take your next career step at ABB E-mobility with a global team that is helping our customers electrify mobility by delivering a seamless, flexible, efficient charging infrastructure.
ABB E-mobility is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – we are actively enabling the future of e-mobility, not just predicting it. The exciting developments within this sector perfectly align with our Mission to Zero initiative, aiming to support cleaner and greener communities for all.
Working within E-mobility, the Key Account Manager Fleet for Germany will develop, implement and manage the Customer specific Group account strategy, focused on share of wallet growth, profitability and customer satisfaction. You collaborate with cluster sales teams to lead customer specific sales activities, monitor current projects and manage resolution of specific customer problems.
This position reports to
Head of Sales Europe
Your responsibilities
- Owning and orchestrating the overall relationship with the key accounts.
- Leading the virtual teams dedicated to supporting the key accounts.
- Ensuring that ABB becomes a trusted advisor to key accounts.
- Ensuring C level relationship with customers.
- Leading the development of sales strategies for the named accounts by providing the customer’s current business and long-term plans, including the coordination of national strategies.
- Defining and proposing sales targets and growth margins for the account. Ensuring account achievement with a structured follow up process.
- Leading the development and implementation of an account plan. Designing the executive relationship strategy and coverage plans, prioritizing opportunities and identifying a target for each solution element. Proposing recovery plans in case of potential order shortfalls.
- Establishing and developing account relationships based on a defined strategy. Acting as focal point for problem resolution and monitor customer claims. Planning, facilitating, and conducting customer negotiations.
- Developing, maintaining, and sharing detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.
- Selling products/solutions/services to customers, focusing on volume, mix and profitability targets for the Fleet division.
- Monitoring competitors’ activity with each account and ensure appropriate response strategies are formulated and implemented.
Your background
- We are looking for a new colleague with excellent commercial and interpersonal skills, combined with an entrepreneurial mindset. Ideally, you have a technical and/or commercial background and an understanding of the e-mobility infrastructure and charging or mobility industry. You are comfortable working in dynamic environments, with fast decision-making under uncertainty.
- You combine strong commercial insight and a result-oriented attitude with the necessary relational skills to develop and manage relationships with customers.
- Independent, self-driven, someone who enjoys working in a fast-paced, growth venture environment.
- Ability to multi-task and manage multiple projects simultaneously.
- Solid time management, coupled with strategic and entrepreneurial mindset.
- Direct Sales experience in EV charging industry highly preferred.
- Experience in working in an international company.
- Excellent verbal and written communication skills in German and in English.
- Track record of being a top performer and exceeding targets.
- Bachelor’s/master’s degree, or higher in engineering.
- Achieve Exceptional Customer satisfaction.
- Ability to lead multi functional international virtual teams.
More about us
What’s in it for you? / Our offer
Work with the best specialists in their field, in a diverse environment with unparalleled global reach. Feel inspired by our fast-growth. You will have the accountability to own your part in enabling a future of sustainable and efficient mobility. You can also count on a competitive compensation package in line with your capabilities and experience.
Our individual differences make us successful. Diversity, inclusion and equal opportunities are at the core of what we do. We celebrate different experiences and perspectives, and we aim to empower everyone in the creation of sustainable solutions for people all over the world.
If you would like to learn more about us, please visit us at
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