Business Development & Product Manager Customer Service
Körber Supply Chain Automation GmbH
Location
Leingarten | Germany
Job description
Your role in our team
You are responsible for planning and implementation of our Customer Service Product-Portfolio-Strategy and Product-Market-Strategy:
- This includes your responsibility for the harmonization and further development of the complete service portfolio, service contracts and commercial terms
- You are responsible for the creation, maintenance and update of all marketing and sales assets for the (inter-)national service sales organiztions of the Business Unit in multiple languages
- You are the contact person for all (inter-)national service organizations of the Business Unit for Service Portfolio, Service Product Management and Service Sales and proactively work on establishing proactive Service Sales
- You are responsibly contributing to the development of the global service strategy
- You design and implement specific roll-out workshops, service sales briefings and events, and organize and participate in quarterly service meetings meetings
- You prepare market and competitor analyses together with relevant Busines Unit contacts
Your profile
- You have the necessary specialist knowledge based on a successfully completed commercial and/or technical degree
- You have several years of professional experience in Service Product Portfolio Management and Strategy, Service Strategy Development and Implementation, driving key strategic initiatives
- Working in an matrix organization, interfacing with/working across different functional teams across different regions, preferably in the intralogistics industry is nothing new to you
- You have a very good technical understanding as well as proven intercultural experience, Customer Service experience, experience with the intralogistics industry, and change management.
- You are a strong strategic thinker, able to understand and communicate complex topics to different stakeholders, open-minded and adaptive, resilient, results-oriented, empathetic, committed, able to work independently
- You have a confident manner, excellent presentation and communication skills, a team-oriented approach, diligence and reliability
- You are proficient in MS Office and have ideally already worked with a CRM tool, Power BI, SAP
- You speak fluent German and English; additional languages are a plus
Your benefits
We combine the advantages of a medium-sized company with the benefits of a large corporation:
- Secure job in a growing, future-oriented industry.
- Tax-free benefits in kind for the varied purchase of goods or services, discounted lunches
- "New way of working" with extensive mobile working possible
- Modern IT equipment at the workplace
- Provision of branded workwear, professional tools, etc.
- Monthly employee offers via a discount portal
- Company pension scheme, holiday and Christmas bonuses, special leave, anniversary payments
- Business bike - also for another family member
Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you!
Recruitment Team
For questions please contact us via [email protected] . We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.
Please apply exclusively via the “Apply now” button.
Recruiter: Julia Höft
Job Req ID: 6437
We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.
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