German-Speaking Customer Service Agent to Lisbon, Portugal
Multilingual Jobs Worldwide
Location
Ausland | Germany
Job description
Description:
Are you interested in an opportunity abroad in one of the top cities in Europe - this is your chance!
About the Company:
Our partner company, based in Massachusetts, USA, focuses on developing innovative medical devices to make the lives of patients with diabetes and other conditions easier. The Omnipod Insulin Management System offers a unique alternative to conventional methods of insulin delivery. With its user-friendly design, the Pod enables uninterrupted insulin delivery for up to three days without the use of injection needles.
Job Description:
Here, you have the opportunity to positively impact the lives of people with diabetes.
Your tasks include:
- Customer support via phone and email
- Assistance with product inquiries
- Troubleshooting possible device malfunctions and alarm messages
- Guidance on device handling and settings
- Support with orders and shipping,
- Ordering the device (but not insulin) according to medical prescriptions
- Ordering of test and demo kits
- Answering questions regarding payment transactions.
Requirements: - German and English proficiency at C1/C2 level or native speaker
- Excellent communication skills combined with empathy and teamwork
- PC skills required & multitasking abilities desired
- Handle all data and personal information with the highest confidentiality
- Proactive, self-motivated, and a great team player
Offer: Our partner offers you a tailored "carefree package," which includes not only an ambitious and innovative work environment but also complete relocation assistance and comprehensive support in all bureaucratic matters.
- Competitive salary (14 monthly payments per year) + monthly performance bonus + meal allowance + shift allowances
- Relocation package: Flight reimbursement and accommodation for 12 months, plus bureaucratic support
- Private health insurance with dental plan (after 6 months of contract)
- Growing opportunities for an international career
- Work in a diverse environment with people from over 15 nations
- Free Portuguese courses, water sports activities, soft trekking, and much more
- Benefit from our modern amenities, numerous discounts at local businesses, company parties, events, and more!
- We promote mobility between companies to work at any of our locations worldwide
- Free annual flight to your home country
- New and modern offices in Lisbon
Job tags
Salary