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Location

Kleinostheim | Germany

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Job description

we simplify mobility

Salesforce
Business Analyst (m/w/d)

full-time position to be filled as soon as possible in our division IT
in Kleinostheim near Aschaffenburg.

UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country
UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other services such as toll processing, breakdown and cleaning services as well as innovative digital solutions for fleet management.

Your Responsibilities:

• Craft comprehensive user stories and process flows to drive the design and implementation of Salesforce solutions
• Execute configurations across Salesforce modules (Sales, Service, Experience) and leverage AppExchange products to meet evolving business requirements
• Engage in end-to-end product development within an agile environment – from gathering requirements and designing solutions to documenting processes and facilitating market release
• Create and maintain detailed functional documentation, including process diagrams, data flow representations, application configuration, policies, and user support materials
• Assess and analyze the impact of Salesforce rollouts on the broader UTA information system, encompassing flows between Salesforce and dependent systems, API Management, and data migration
• Collaborate seamlessly with team members to architect solutions that align with business needs and fulfill user stories effectively

Your Profile:

• Completed studies in computer science or equivalent field, demonstrating a strong foundation in technology and its application
• Expected certifications: Salesforce Administrator or Salesforce Platform App Builder, Salesforce Business Analyst; additional specializations are a plus
• Demonstrated expertise in the Salesforce ecosystem, with several years of hands-on experience in configuring and optimizing Salesforce solutions
• Proven track record as a Business Analyst, with a minimum of 4 years of experience, showcasing a deep understanding of technology's role in business processes
• Understanding of information system implications during the deployment of CRM capabilities
• Proficiency in navigating technical environments, including Salesforce Sales, Service, and Experience Cloud, DevOps, and MuleSoft for API Management
• Exceptional written & verbal communication skills in English, coupled with a strong technology-oriented aptitude and excellent interpersonal abilities
• Inherent team player, consistently fostering collaboration and taking ownership of responsibilities with a strong sense of accountability

What we offer?

Flexible working hours The perfect compatibility
between family and work is
important to us.

Shopping Card The Ticket Plus City Card is
topped up monthly with 50€
for all employees.

Mobile working Whether you are working
from home or on-site with
your team, flexibility is a
top priority for us.

Interessiert?

Please send your application together with your salary expectation and your earliest possible starting date and the reference number YF-3645 via E-mail to .

Deine Ansprechpartnerin:
Lara-Sophie Packroß / Team Leader Recruiting

T / +49 6027 509 147

VIBE WITH US

UNION TANK Eckstein GmbH & Co. KG
Heinrich-Eckstein-Str. 1
63801 Kleinostheim
uta.com

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Job tags

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Salary