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Location

Burghausen | Germany

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Job description

Technical Support Engineer (gn) - Semiconductor Process Control Equipment page is loaded

Technical Support Engineer (gn) - Semiconductor Process Control Equipment

Apply locations Burghausen, Germany Munich, Germany time type Full time posted on Posted 5 Days Ago job requisition id 2321681

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description

*** Position is based in Burghausen***

MAJOR RESPONSIBILITIES:

Tech Support Engineers (TSE) independently respond to issues where first-line product support has been unable fix problems in malfunctioning equipment. TSE w ork on more difficult problems requiring in-depth system knowledge and understanding of operating principles. TSE’s e xercise judgment within broadly defined practices and policies in selecting methods, and techniques for achieving results. If the depth of technical understanding requires , a TSE consults with other engineering teams, and hosts meetings to determine the best course of action. Lastly, TSE’s Clearly document troubleshooting processes and technical findings to generate service reports.

ADDITIONAL RESPONSIBILITIES:

• Reporting design, reliability and maintenance problems to the appropriate engineering or manufacturing organization.
• Detailing system problems and working with Service Organization Sustaining Engineering on Continuous Improvement Project (CIP) opportunities.
• Training of KLA and non KLA personnel.
• Develop and document new troubleshooting procedures and Best Known Methods (BKMs).
• Develop written procedures and training material.
• Act as Technical Support representative for new product development.
• Backfill or over support for Field Service Engineers.
• Installation of new systems or Upgrade existing ones.
• Travelling up to 50%.

WHAT YOU WILL BRING:

• Certified engineer (Bachelor or Master) or degree from advanced technical school or related w ork experience of ~3 years.
• Ability to understand and solve problems in software, electronics, optics, mechanical, electro-mechanical and/or electro-optical systems to address on site customer problems.
• Excellent interpersonal communication, analytical and problem solving skills.
• Great customer relations and collaboration skills within a multi-cultural environment.
• Strong attention to detail.
• Electrical, mechanical, optical systems troubleshooting experience .
• Fluent in English language is a must.
• The ability to speak German is an advantage.
• Full driver’s license (Class B).

WHAT WE OFFER:

• Dynamic job in the Semiconductor Industry.
• Great team to work with in Burghausen
• Team events (e.g. family summer event, Christmas party).
• We offer a competitive, family friendly total rewards package.
• Variable compensation components, e.g. participation in company stock purchase plan.
• Permanent full-time employment.
• Company car or car allowance.
• Extensive initial and g uaranteed further training.
• 30 days of vacation.

CALL TO ACTION:

Please click the “Apply” button or for questions beforehand get in touch with our Human Resource Specialist Ms. Susann Salzmann via phone +49 (0) 351 8280252 or e-mail ( [email protected] ).

Minimum Qualifications

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

KLA is committed to creating a diverse workforce and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law.

We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

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