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Location

Griechenland | Germany

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Job description

Description:

We are looking for  fluent German speakers  to build and join the German department of a new platform for online payments.

If you are  tech-oriented ,  communicative  and ready to join an  innovative team , read below!

 

Responsibilities :

• Support customers via chat, e-mail and some calls
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction
• Provide and maintain strong, professional relationships with all partners
• Work towards reaching targets as set out by the client statement of work as well as internal targets

Requirements:

• Fluent in German (minimum level C1-C2, oral and written)
• Good command of English (minimum level B2, oral and written)
• Excellent communication skills and good troubleshooting and problem-solving skills
• Experience in customer success or customer care roles will be considered an asset
• Basic technical skills
• Ability to work from the office (Athens)
• EU Passport

Offer:

• Competitive monthly salary (14 salaries per year)
• Private Health Insurance
• Mobile plan and special discounts in internet, mobile, land line connection
• Paid training and development opportunities
• Multicultural and modern working environment
• Equipment provided
• Special events as well as community & social responsibility initiatives
• State-of-the-art premises, providing a great working environment with relaxing break areas

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Job tags

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Salary