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Location

Konstanz | Germany

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Job description

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

We are looking for a Business Development Manager (m/f/d) to strengthen our sales team at our location in Constance. As a Client Advocate, you will create customized solutions for each client and build trusted partnerships. To promote customer growth and retention, you will involve Crisis24 experts when required.

What You Will Work On

• Perhaps you already have a network of travel, security, or HR managers at internationally operating companies?
• You contact target customers directly or in cooperation with our business partners from the areas of insurance, insurance-related services and travel service providers.
• You develop strategic plans for the selection of target customers and lead the process from the initiation phase to the conclusion of the deal with clearly defined short and medium-term goals
• In doing so, you build trusting relationships with the decision-makers in the target customer company.
• You involve experts and work closely with your colleagues in the teams of analysts, crisis consultants and operations centers to understand customer needs, develop solutions and support customer acquisition.
• The maintenance of customer information in the CRM application is your responsibility.
• You are passionate about excellent consultative customer communication in written and verbal form, customer presentations and interpersonal contact.
• You develop and demonstrate a deep understanding of the customer benefits of our solution offerings.
• In doing so, you independently inform yourself about current developments in Crisis24's corporate strategy, products, solutions, and service offerings.

What You Will Bring

• You have already gained several years of successful experience in business development, account management or customer service and have a bachelor’s degree in a political science, business, medical or technical field
• In this context, you preferably have industry experience in the areas of security, medical aid, risk management or corporate resilience.
• You already have experience in delivering customer-centric solutions and engaging with key stakeholders and at all levels of an organization.
• Your excellent written and spoken German and English skills will enable you to always interact professionally and competently with our customers and our international team. Knowledge of French and/or Italian is also an advantage.
• You come with a sound knowledge of Microsoft Office and experience with CRM software, ideally Salesforce.
• Your strategic thinking and actions, your ability to present convincingly and influence, as well as your negotiating skills and problem-solving orientation distinguish you.
• The ability to manage multiple customer accounts and prioritize competing tasks while paying attention to detail is one of your strengths.
• Your excellent teamwork skills go hand in hand with your outstanding interpersonal skills and your ability to deal with customers.
• You have a hands-on mentality in which you recognize, develop and exploit opportunities and are always keen to develop yourself further.
• You are willing to work at least two days a week in the office on site and to travel occasionally, including internationally.

What We Offer

Crisis24 offers you the opportunity to work in an exciting, international environment and become part of a dynamic, committed and professional team. You will work in an attractive environment with exciting subject matter and a unique combination of technical expertise and advanced data processing technology. In addition to modern work equipment, we naturally also offer you performance-related pay and bonuses based on your and the company's overall success.

We also offer extended company pension schemes, further training opportunities and many additional employee benefits and team-building measures in everyday working life, such as internal table football tournaments, joint BBQs and breakfasts and a Hansefit membership.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.


Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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Salary