Revolut
Location
Berlin | Germany
Job description
People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.
As we continue our lightning-fast growth, two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 9,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
At Revolut, we do Ops differently. Our hyper-talented Operations experts don’t just keep things ticking over. They're given the most complex, hard-to-solve problems in the business Then they create elegant, scalable solutions that keep pace with our ambitious growth plans. Without our Ops team, we’d be following the herd, not leading the pack — and that’s a place we never want to be
Acting as a key stakeholder in the German branch
Building and optimising scalable processes to continue Revolut's hyper-growth
Overseeing day-to-day 1st line of defence functions of the branch, including governance, interactions with regulators, and oversight of BAU operations
Providing adequate oversight and accountability with respect to outsourced functions of the branch
Executing scale operations and working with cross-functional teams (from Operations to Finance, Legal and Compliance, Marketing and Communications, etc.) in Lithuania, London, and our other global offices
Tracking country-specific risk incidents, conduct issues, and their resolution timelines, and liaising with relevant service owners, ensuring proper controls are placed
Identifying key product, operational, licencing, and growth opportunities for Revolut
Searching for new features to provide a seamless customer experience
Managing critical vendor relationships and building performance tracking systems
Developing strategic supply chain partnerships and negotiating commercial terms
Running support organisations, managing relationships with critical stakeholders, and consistently hitting SLAs
Creating and maintaining management information for monitoring growth metrics, risk incidents, and all branch-related activities
Coordinating regulatory inspections, creating and providing necessary materials to facilitate them
At least a 2:1 degree from a top university
5+ years of experience in a fast-paced environment, ideally financial services or management consulting in the German market
Fluency in German and English
Experience managing vendor relationships and negotiating contracts
Experience managing risk, compliance, and outsourcing operations
A solid track record of taking ownership and leading complex projects end to end
The skill to break complex problems into smaller ones
A natural curiosity and willingness to make an impact
Nice to have
Experience working with regulators
Experience setting up a branch in Germany
Job tags
Salary
