Service Sales Specialist (m/f/d)
Location
Minden, Kreis Minden Lübbecke | Germany
Job description
Service Sales Specialist (m/f/d)
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.
ABB Energy Industries drives growth for customers while supporting safe, efficient and profitable operations with strong global execution capacity, an extensive service footprint and capabilities, and innovative digital leadership.
You will deliver the power and water automation service portfolio to ABB customers within our division PAEN (Process Automation – Energy Industries) for Export market and you will play a crucial role in implementing the service sales and execution strategy.
This position reports to
Head of Service PAEN Power and Water Export Minden
Your responsibilities
- Driving sales volume and margin across the entire ABB Service product portfolio in collaboration with other business units and regularly updating ServIS with changes made on-site
- Establishing long-term customer relationships by understanding customer requirements and applicable regulations, responding immediately to issues and demonstrating in-depth technical Service product/solutions knowledge to promote product Life Cycle Management
- Implementing the Service sales strategy, with a focus on penetrating installed base, and promoting various upgrade, retrofit and value add solutions to the benefit of the customer and ABB
- Understand the existing installed base and identifying and developing sales opportunities power and water business within PAEN in the installed base of the export market
- Preparing offers based on the needs or on specifications for our customers
- Leading of small to medium projects and project teams
- Monitoring each stage of project implementation to ensure best practices in cost control, resource efficiency, risk management and health, safety and the environment
- Identifying, analyzing and addressing project risks, with the regular sharing of lessons learned.
- Participation in technical support, remote and on-site
- Participation in engineering, testing, installation and commissioning phases of customer projects
- Consulting of customers in the installed base with technical expertise in ABB’s automation portfolio
- Actively promoting ABB’s Service products and solutions during various marketing activities (trade fairs, exhibitions, conferences, customer meetings)
Your background
- Bachelor’s degree or certified technician in electrical engineering from an accredited institution
- More than 2 years of experience in Sales and experience in Service
- Sound knowledge of S+ Melody, 800xA and Symphony Plus and all associated tools
- Deep knowledge of power market and well-established customer relations if possible.
- Experienced at least in SAP and all relevant Microsoft tools for engineering and project management
- Proven ability to develop and manage customer relationships with end customer and local divisions in the export countries
- Business fluent German and English skills
- A collaborative, solutions-oriented approach and strong communication skills
Benefits
- Retirement plan
- Flexible work practices
- Employee Share Acquisition Plan
More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
Work model: hybrid #LI-hybrid
ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented induction programme, you will be given the opportunity to acquire the confidence needed to work independently and self-reliantly within your assigned area. Even after the joining phase, ABB offers a wide range of individual career development opportunities and supports you in realising your career goals with targeted training measures. At ABB you will find an attractive working environment in all phases of life - including policies for sabbaticals and home office, the ABB children's vacation camp and taking care of family members.
Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.
ABB AG
Your contact is: ABB PersonalDirekt
+49 (0) 621 381 3500
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