Sachbearbeiter Forderungsmanagement (m/w/d) - Lissabon
Location
Portugal | Germany
Job description
Introduction
Are you looking for a new and interesting challenge within a company? You want to work closely with different stakeholders? You have an outgoing personality and you like having contact with customers. If so, this opportunity is made for you.
Responsibilities
Your responsibilities and impact working as a Cash Collector will be:
- Contacting and following up daily your customers by phone calls or e-mails
- Understanding the whole OTC process for a better dispute management
- Understanding the legal and contractual recruitment scope
- Coordinating with the Billing Teams to solve invoice-related disputes
- Collaborating with the Sales Team in negotiations with customers
- Liaising with the Cash Allocation Team to follow up customers’ payments and their correct matching
- Giving and keeping visibility to the Sales Team on their portfolio’s Collection status
- Preparing the litigation file for Legal procedures
- Achieving monthly personal and team Collection targets around Bad Debt and Cash-in amounts
Qualifications
Skills, qualifications, and interests you need to succeed in this role:
- You have a native level of German
- You are fluent and professional in English
- You are dynamic, and organized with a methodical approach
- You have good negotiation and communication skills (spoken and written)
- You are able to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
- You are Customer focus
- You are able to work under pressure to attain company objectives and Cash Collection KPIs
Incentives
What’s in it for you?
- Salary aligned with your experience and the market
- Meal vouchers
- International environment context
- Career opportunities
- Starting date: ASAP
Contact information
Das hört sich alles ansprechend an und du willst am liebsten direkt loslegen? Dann freuen wir uns von dir zu hören! Worauf wartest du? Lade über den Link einfach deine Bewerbungsunterlagen inklusiv Lebenslauf und Motivationsschreiben auf Deutsch oder Englisch hoch!
Job tags
Salary
