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Location

Ausland | Germany

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Job description

Description:

Location: Lisbon 

Role: German speaking Back Office Analyst

Salary: around 1200 euro net p/m plus around 150 euro net per month on meal vouchers. Additional 25% top up for hrs worked between 10 pm and 7 am.

Hours of work: 40 hrs p/week, rotational -  operational hours are 24/7

Relocation package: 2000 euro relo bonus gross paid with first salary payment

 

Company Overview

Our client is an American, fortune 500 multinational corporation that provides IT services including digital technology, consulting, and operations services.

 

The Role

Recently we have seen an increasing trend of streaming companies and websites taking viewers from classical TV into new services and devices. Are you ready to join this exciting journey with the best-loved video streaming website in the world? If so, then get in touch to discuss this exciting new role in Lisbon. This sea-side city of Portugal has lots to offer from the beautiful old parts to new and modern architecture. If you like the sun and the sea then this city is right for you!

 

Responsibilities

In this role you will:

• Review user reports regarding website/media content
• Analyse and identify content that is not in compliance with requirements and flag for action in a timely manner
• Make well-balanced decisions and help resolve inquiries to defined policies and procedures
• Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
• Review sensitive content, sometimes involving graphic or disturbing subject matter

Requirements:

• Fluent in German
• Good command of English
• Availability to work on a three-shift mode (morning, afternoon and night, 7 days a week)
• Excellent communication (verbal and written) and interpersonal skills
• Quick learner and adaptable to learn new processes, concepts, and skills
• Excellent organisational and time management skills
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard
• Have a neutral mindset to alternative video content that needs classification

Offer:

• Pleasant and inspiring working atmosphere
• Opportunity to be part of a rapidly expanding global organisation
• New office facilities in a convenient location in Lisbon
• Training & development opportunities
• Full training
• Health insurance
• Life insurance is also provided
• Meal vouchers
• Public transport reimbursement
• €15.2k salary gross, based on relevant experience
• Language bonus: €270 per month
• 5% performance bonus
• €60 per month travel allowance/working from home allowance
• €7.60 per working day meal allowance
• €2000 relocation support (paid along with first salary)

 

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.

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Job tags

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Salary