Agility Talent
Location
Bayreuth | Germany
Job description
Our client puts IT in control of the modern workplace through user lifecycle management, data discovery and IT and security automation purpose-built for SaaS applications!
Customer Success Managers (CSMs) are a critical part of the customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers (including renewals and customer growth), and drive customer usage within our software.
Customer Success Managers are trusted advisers on how to use our product and map it to a customer’s specific business needs. They serve as customer advocates by delivering product feedback and feature requests to the team. At the end of the day, the mission is to delight customers and have them truly love our technology!
$70,000 – $100,000 + bonus+ equity
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Salary