Resident Services Director
Location
Coburg | Germany
Job description
Cascade Living is committed to the quality of life around us, as individuals and as a company. You’ll find that we’re different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:
The Difference Between Living and Living Well …
Waterford Grand (assisted living, memory care)provides care for residents and their families all over the region, including Springfield, Coburg, Goshen, and Irving. We invite you to learn more about us and meet the team at:
As a Resident Services Director, we’re looking for you to support the Wellness Standards regarding the implementation of care plans, training, and communication across departments and third parties. Furthermore, the Resident Services Director will support the Wellness Director while also supervising care associates.
What Cascade Living and Waterford Grand look for in a Resident Services Director:
- Experience of 2 years or more in the care of senior adults.
- Previous supervisory and/or management experience in a long-term care setting
- Must have compassion for and desire to work with the elderly.
- Must have exceptional organizational skills.
- Strong documentation skills.
- Must have certification as required by State regulations for activities.
- Requires current First Aid and CPR certification, per state requirements.
- Maintain applicable state requirements of resident care-specific training.
- Ability to represent the community in a positive and professional manner.
- Ability to establish effective relationships with residents, family members, and staff.
- High level of ability in effective and succinct communication, written and oral with residents, families, staff, vendors, and the general public
What you can expect to do as a Resident Services Director for Waterford Grand:
- Establish effective relationships with residents, family members, and staff
- Be involved in the recruitment for all other positions within the Wellness Department.
- Coordinate and oversee the ordering of resident-specific and departmental-related supplies.
- Operate department (s) within established budgetary guidelines
- Timely and accurate submission of department payables such as expense reports
- Contribute information vital to the development and implementation of customized service plans
- Participate in resident and family care conferences as needed.
- Maintain an accurate inventory of all wellness supplies and follows established purchasing protocols
- Assist residents with medications in accordance with physician orders as needed.
- Ensure that resident care is provided in a safe and effective manner, while consistently maintaining resident dignity, choice, privacy and respect
- maintain current knowledge of and monitor community compliance with applicable federal and state regulations related to resident care
- Contribute significantly to the quality of life of the residents through meaningful interactions
- Ensure the area and its equipment and supplies are neat, clean, safe, and utilized appropriately at all times.
- Ensure community and department policies, procedures, and guidelines are communicated and implemented in areas of direct supervision
- Communicate applicable regulatory, community, and company policies, procedures, and guidelines to other departments and assist in the implementation and evaluation of systems as needed.
- Support interdisciplinary team in the area by listening to concerns and suggestions and by providing follow-up and feedback in a timely manner.
- Coach and teach supervised associates how to effectively communicate their needs as well as resident needs with others.
- Demonstrate organizational skills around time management
- Promote the mission, values and beliefs of Cascade Living
$23.00 - $25.00/hour
*Depending on Experience
Job Type: Full Time
Below are some of the CLG benefit offerings:
- Competitive wages
- Career Pathways
- Health Insurance (for those eligible)
- Voluntary benefits (Disability, Accident, Life)
- 401K (with company match)
- Payroll advances on earned wages
- Perks at Work Discount Program
- Generous Paid Time Off
- Education Assistance
- Longevity Bonuses
As an inclusive workplace, everyone is welcomed at Cascade Living. We are an equal opportunity employer and consider qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. All offers of employment are conditioned on passing a background check.
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