Jobs Europe AB
Location
Spanien | Germany
Job description
We have 30,000+ customer experience specialists in 28 countries with 90+ locations, providing services in 33 languages to international brands in various industries. Due to our recent success, we are expanding our award-winning teams and investing in our people.
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mind-set, there’s no end to how far we can go together.
Join our Transcom family as an IT Technician!
A Computer Technician is responsible for maintaining the computer structure (programs, computers, peripherals, communications equipment, local networks, etc.) that operates under the responsibility of Transcom, guaranteeing and controlling the correct functioning of the systems and support for the users of each of them. computer or operating system. The role will proactively develop and establish best practices, working closely with all departments such as Human Resources, Talent Acquisition, Operations and our international clients.
Essential Duties and Responsibilities
● Creation, management, administration and maintenance of users, groups, accounts, etc.
● Guarantee the maintenance of Software and Hardware and give support to users.
● Configure devices on the network.
● Manage, configure, secure, and maintain the network file system so that users can share established resources.
● Provide equipment and network access to employees who work remotely.
● Execute the installation and ensure the maintenance of firewalls and applications used to safeguard information.
● Ensure compliance with the requirements of the different systems.
● Implementation of certification controls.
● Receive, evaluate and resolve IT tickets submitted by employees for different reasons.
Valid Spanish Driving License - essential.
What are we searching for:
● Spanish and English essential; Scandinavian language is an advantage
● Minimum 2 years experience in a similar IT role or in a multinational environment,
● Very good knowledge of IT systems, eg. Microsoft, Nagios, Cisco, Citrix or similar,
● Bachelor's Degree or Higher Education in Computer Science or Networks and Communications,
● Living in the Alicante area and available to work in our office in Alicante Center.
● Availability to work full time (39 hours per week).
Skills requirements
● Essential great ability to work with people and establish relationships of trust,
● Organizational and multitasking skills,
● High level knowledge in Networks and Communications,
● High level knowledge of peripherals and components,
● Medium knowledge of databases and excel,
● Experience working with desktop computers, laptops, and remote work teams.
● Great ability to work with people and to establish trustworthy relationships is a must,
● Organizational and multitasking skills,
● Creativity - developing ideas for interesting ways to spend time and the ability to put them into practice, "can-do-attitude",
● Very good knowledge of the city - Alicante, and local formal rules is a must to be the perfect host,
● Knowledge of local history, attractions, and restaurants (ex. city tours, bike rentals, gyms, sports centers, local websites, apartment rentals, etc),
● A lot of positive energy, flexibility, and readiness to face unusual challenges.
If your profile matches what we are looking for, we will invite you to one of our digital interviews. There we will give you more information about the position and get to know you better. The interviews take place continuously, so send your application as soon as possible.
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