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Location

Dietzenbach | Germany

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Job description

We are currently looking for a Customer Service Specialist (m/f/d) speaking Dutch and English to support a premium brand in Dietzenbach! What we offer:

• Competitive salary
• 28 days annual leave per year
• Hybrid working model (on-site & remote)
• Diverse team
• The possibility to grow professionally and learn more about the automotive world
• Relocation package

If you speak any combination of the following languages, we might be looking for you! ✓ Dutch C2 & English B2 (mandatory) As a Customer Service Specialist (m/f/d), :

• You are the first contact for all customer and prospect inquiries of an aspiring electric car manufacturer
• You provide expert advice on product information by phone, e-mail or mail or help to arrange test drives
• You will handle all inquiries with confidence, using the latest technology and with a strong service orientation
• Customer satisfaction is your main goal when handling complaints and finding the best possible solution

What we need from you:

• Commercial studies or relevant experience in customer service
• Knowledge in Dutch on C2 level (native)
• Good knowledge of English (B2)
• Knowledge of German/Italian/Flemish/French is an advantage, but not necessary
• Several years of experience in customer service, ideally within the automotive trade
• We require a high level of service orientation, a personable manner, and a good way of expressing oneself
• Experience in sales is an advantage
• Willingness to work on weekends (one or two Saturdays/month)

Why would do you choose MSX? Besides a competitive salary and benefit package, we provide a supportive, inclusive environment. You will have the opportunity to work for a premium automotive company.

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Job tags

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Salary