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Location

Luxembourg | Germany

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Job description

Allen & Overy is a leading global law firm operating in over thirty countries. We work on some of the most challenging and important deals and have built a reputation for delivering exceptional legal solutions that help our clients grow, innovate and thrive. The legal industry is changing, and we're committed to leading that change, putting our people first, embracing new ways of thinking and integrating technology into our everyday work. Our business teams work hand-in-hand with our lawyers, Consultants and other specialist teams, and are ambitious, driven and leaders in their field. 

With us, you will constantly be learning and growing. We invest in you by offering exceptional professional and personal development – providing training, mentoring and practical support. We offer rewarding careers that are built around your strengths and designed to ensure you can achieve your personal and professional goals, recognising that those may look different for everyone. 

We have a powerful commitment to diversity, equity and inclusion. We’re determined to play our part in advancing a workplace where progress is made by harnessing our differences – whatever defines you, we ask you to bring your whole self to work. What truly defines a career at Allen & Overy? We recruit the best and ask for the best of you. We provide challenge, support and a place for you to belong. And together we excel, working on meaningful projects of global significance.  

Role purpose 

We are hiring a full-time receptionist for a permanent position to join our Business Services team. 

Key relationships 

• Lawyers and employees of the firm 
• Clients 
• Support teams
  

Role and responsibilities 

As a receptionist within an international law firm, your role will be versatile and demanding, reflecting the dynamic and multicultural nature of our work environment:  

• Providing a warm and professional welcome to clients, partners, and visitors in the four required languages: French, English, German, and Luxembourgish.
• Providing catering service (drinks) and assistance with Technology
• Handling incoming phone calls in various languages, ensuring efficient transfer to the appropriate contacts.
• Managing and sorting incoming emails and postal mail, ensuring timely and efficient processing.
• Coordinating appointments and meetings for lawyers and clients, considering international time zones when necessary.
• Setting up meeting rooms and assisting with meeting room and audio-visual equipment set ups.
• Dealing with queries and requests from internal and external clients, visitors, and suppliers at all levels.
• Managing the logistics of international travel for lawyers and clients, including booking flights, hotels, and transportation.
• Maintaining order and cleanliness in the reception area and common spaces, ensuring a professional and welcoming image for the firm.
• Assisting lawyers and staff members with various administrative tasks, such as document preparation and office supplies management.
• Maintaining ongoing awareness of all on-site events, ensuring a personalized and optimized visitor experience.
• Demonstrating discretion and professionalism in handling confidential and sensitive information. 

Key requirements 

• You have a successful experience in hospitality roles within a high-end international environment (prestigious service company, luxury hotels, banking, etc.) in both reception and catering services;
• You are fluent in speaking and writing French, English, German, and Luxembourgish.
• You are proficient in Outlook, Word, Excel, and a meeting room management software.
• Proficiency with IT materiel is an asset.
• Proficiency in Condeco and Webex software is an asset. 

Who we are looking for 

• You demonstrate discretion, autonomy, and organization;
• You have the ability to prioritize requests and ensure excellent service;
• You have excellent interpersonal skills
• You enjoy working in a team, and you can be relied upon
• You can handle pressure and prioritize effectively 

What we offer 

You will work in a dynamic and challenging environment with an international dimension. We greatly value our unique culture, which combines high-quality client service with a real focus on people and teamwork. In our firm, positive attitude matters. We believe it defines the way in which we work, both with clients and with colleagues. 

We offer a competitive remuneration package commensurate with your qualifications and experience, a wide range of training opportunities for continuous development, 100% coverage of public transportation costs, a restaurant with subsidized meals, a fitness room with a wide range of group classes, a concierge service, and a health insurance. We supply the uniform. 

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Salary