German Customer Advisor for Lifestyle Brand

Location

Ausland | Germany

Job description

Description:

Come and work with us.

Do you want to join a company that always stood for a better tomorrow through its products?

Are you  German  native or fluent with strong  English  communication skills? 

Looking to make your career in a multicultural environment in sunny and happy  Lisbon ? 

So we have the perfect opportunity for you!

Your future project: join our  German Customer Support  team.

Our  client  is a renowned footwear company that evolved from a simple idea into a powerful sustainable business model, committed with a better tomorrow. 

As a customer service specialist in this project, your daily responsibilities will include:

• Solving customer queries regarding purchasing, order arrivals, packing and related matters to the brand's products
• Owning the customer queries and ensuring a timely resolution and response
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of  German  (C2)
• Advanced level of  English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

• Signing bonus
• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today! 

Job tags

Salary