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Location

Berlin | Germany

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Job description

DESCRIPTION

As a Senior Program Manager on the SSM team, you will end-to-end own, develop, maintain, and continuously improve physical security provision from our vendors across EMEA. To achieve this goal, you will pilot and expand security solutions and processes, create standards and other specifications within the SSM team for implementation by the security services providers. In addition, you will support Security and Loss Prevention by acting upon performance related issues and activities concerning risk and other incidents within security services. You will also conduct audits to assess the performance of security service providers, review and manage action plans to mitigate performance failures and risks created to storage, logistics, and distribution of Amazon products. Finally, you will define and implement regional security standards with all security service providers.

Key job responsibilities
Key job responsibilities
• End-to-end own, develop, maintain, and continuously improve physical security provision from our vendors across EMEA
• Drive operational standards with the security service providers and ensure performance requirements are met
• Create security standards, programs, assessments, and procedures for the security service providers to follow and collaborate with key regional stakeholders for their consistent implementation
• Ensure compliance to security standards and requirements for physical security, partner with stakeholders to implement effective audit programs to impact on risk, and follow up on definition and implementation of corrective action plans
• Contribute to reducing business losses from security incidents by identifying and understanding vulnerabilities, modus operandi, and implementing the appropriate means as well as measures to deter, detect, delay, deny, and defend

A day in the life
As a Senior Program Manager on the SSM team, you will end-to-end own, develop, maintain, and continuously improve physical security provision from our vendors across EMEA. To achieve this goal, you will pilot and expand security solutions and processes, create standards and other specifications within the SSM team for implementation by the security services providers. In addition, you will support Security and Loss Prevention by acting upon performance related issues and activities concerning risk and other incidents within security services. You will also conduct audits to assess the performance of security service providers, review and manage action plans to mitigate performance failures and risks created to storage, logistics, and distribution of Amazon products. Finally, you will define and implement regional security standards with all security service providers.

About the team
Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. Sitting within Security and Loss Prevention, the SSM team does this by developing service delivery standards to impact and mitigate Security and Loss Prevention-related risks and vulnerabilities within the physical security environment as early as possible. Continually assessing the programs and adjusting to support the ever-changing operational requirements, we deep dive root causes and embed standards and processes to improve productivity and prevent re-occurrence of incidents. We also provide frameworks for standards to enable business units conduct their daily operational tasks whilst mitigating risks accordingly. To reach this goal, we collect and consolidate information to evaluate vendor performance, customer satisfaction and feedback from other stakeholders. Collaborating with additional support function teams, we assess the risk and develop programs to minimize potential impact. We also provide strategic, tactical, and operational programs for customers’ as well as stakeholders’ business needs and priorities by working closely with EMEA business leaders, support functions, and other security functions in a global framework.

We are open to hiring candidates to work out of one of the following locations:

Berlin, BE, DEU | Frankfurt, DEU | Leipzig, SN, DEU

BASIC QUALIFICATIONS

- A relevant degree or degree equivalent (e.g., business, project management, justice)
- Relevant advanced experience within European security provision, logistics, retail, supply chain, transportation security, compliance, or operations
- Relevant advanced experience in commercial supply chain network from environments such as, but not limited to, fast-moving consumer goods, pharmaceuticals, tobacco, or consumer electronics
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Upper intermediate proficiency in written and verbal English

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Job tags

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Salary