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Location

Wittenberg | Germany

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Job description

Help us shape the energy transition process

The future, TESVOLT and you - together we are shaping the energy transition with state-of-the-art and efficient electricity storage  systems "Made in Germany". Our mission is to provide affordable energy anytime, anywhere.

Are hierarchy, bureaucracy and formalism slowing you down? Thanks to our agile organizational structure, we do without all that. This is how we can use collective intelligence in the most effective way. Decisions are made together as a team, so that each individual can contribute optimally.

Due to the increased worldwide demand for our products, we are looking for reinforcement!

Why us?

• It's green. Together, we are shaping our future in a sustainable way.
• Age of knowledge, instead of the Age of Industry. Thanks to our agile organizational form, we do not use hierarchies as a bottleneck. Decisions are made as a team. In this way, each individual can make an optimal contribution.
• We also need to recharge our batteries. That's why the annual summer and winter festival, as well as team development events, are scheduled.
• We only live once. We offer you a range of opportunities to balance your private and family life with your work in the best possible way.
• Routine off, imagination on. We provide all employees with a fixed training budget for individual training. Eureka!
• Your studies are a priority! To ensure that you can continue your studies without restrictions, we offer you flexible working hours and the opportunity to work from home.

All this and more awaits you at TESVOLT!

Your mission

• You are responsible for the digital services and customer support in our Partner Portal for our customers from the Netherlands.
• You will create, define and consolidate FAQs linked to the Partner Portal in Dutch.
• You will integrate it into our CRM to promote self-help for our members and provide them with improved support.
• You will manage and structure documentation according to internal and external specifications.
• Depending on your experience and knowledge, you can take on other tasks with a focus on Customer Care.

Your profile

• You are an enrolled student in a commercial or technical field with fluency in Dutch and good English language.
• You have a good understanding of the end-to-end customer journey.
• You have in best case good knowledge with a CRM or ERP system.
• You are strongly customer oriented, have good communication skills and also being very good self-organized.
• You are an analytical person, in a holistic way of thinking and high solution oriented as well as flexible.

Contact

To send us your documents, please use the green "Apply now" button at the bottom of the page.

You are welcome to send your questions by email to our
recruiting team
E-mail: [email protected]

About us

More insights? Here you go:


To the virtual tour of your new workplace: What others think of us:

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