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Location

Vereinigte Staaten von Amerika | Germany

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Job description

Technical Implementation Specialist, Enterprise Services - Bloomberg Financial Solutions

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

The Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.

Who We Are:

Enterprise Technology, ETEC, are a trusted authority for fixing, resolving and owning issues impacting the businesses we support and our clients directly. We implement new connections and detect, analyze, and resolve issues impacting applications and connectivity with clients, vendors, exchanges, brokers, and ATS venues. We ensure seamless performance with our Electronic Trading platforms through interaction with Bloomberg Product areas, Network Operations, Engineering, and Bloomberg’s clients.

We are results-oriented and set ourselves ambitious business goals. We cultivate a culture where you will work with people you trust, respect, and can collaborate with and this is regarded as more important than titles or position.

Who You Are:

You come to work with a purpose, passionate about offering excellent service and empowered by a collaborative spirit. Someone that is naturally curious, a strong problem solver and don't shy away from taking on new challenges and thrive with change. You love being a great teammate and someone clients can count on every day. We encourage you to challenge the status quo and support your colleagues to innovate, learn and deliver the best service possible.

What’s The Role?

As a member of the ETEC Implementation group, you’re vital in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and products.

This individual will be a trusted authority for troubleshooting, resolving and “owning” issues impacting the businesses we support and our clients directly. Passionate about delivering new implementations through to supporting the client in production and be strategically focused on the overall customer experience and deepening our relationship with them.

You will be responsible for the management of a variety of technologies and data specifications between Bloomberg and external systems including (but not limited to) FIX, MQ, XML, SWIFT and Bloomberg APIs.

We'll Trust You To:

• Be responsible for the implementation of projects from inception to completion and provide production support for existing clients. This includes building and certifying new connections and trading workflows, configuring applications for these services, and completing post-production testing and managing go-live
• Partner with Engineering and Product teams to craft and implement future system and Product improvements and prevent system issues
• Collaborate with internal partners such as the Product team to provide client feedback collated through the certification process
• Work closely with our clients and our internal Product, Trade-desk, and Engineering groups to facilitate expectations, influence and expedite implementation and resolution
• Examine root cause statistics for trends in production issues, partnering with clients to ensure preventative measures are implemented successfully
• Conduct availability and capacity planning by analyzing client flows and trading statistics, help develop metrics for internal consumption and trading system benchmarking
• Tailor your communication according to the client audience for both technical and non-technical users, including objection handling
• Understand and communicate technology roadmaps to clients so there is both transparency and alignment between our organizations


You'll Need to Have:

• Portuguese speaker is strongly preferred 
• 3 years’ experience working in similar electronic trading application implementation roles
• Exposure to Fixed Income, FX, and/or Equities trading workflows as well as MiFID and SFTR regulations concerning trade and transaction reporting
• Solid grasp of Message Protocols including: FIX, SFTP, or MQ is highly preferable
• Exposure to Prog. Languages such as C++, Python, java, as well as WEB API 
• Experience in Linux and/or UNIX operating systems and commands
• Familiarity with networks and connectivity troubleshooting (LAN/WAN, TCP/IP)
• Ability to remain calm under pressure, work with sense of urgency, multi-task, and effectively prioritize work within a dynamic changing environment.
• Solid project management skills, with the ability to run multiple projects of various sizes simultaneously
• Proven track record in communicating with senior level technologists/operations
• Legal authorization to work full-time in the United States

We'd Love to See:


• Exposure to Broker/Dealers, Exchanges, Hedge Funds and Regulatory Reporting requirements
• Experience with data transformation using any ETL tools (i.e. Informatica / Mulesoft / TIBCO) or through transformation languages (i.e. XML XSLT / Perl)
Does this sound like you?
Apply if you think we're a good match. We'll get in touch to let you know that the next steps are.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

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