(Junior) CRM Manager Sales/Service (m/f/d)
Location
Hamburg | Germany
Job description
As (Junior) CRM Manager Sales/Service (m/f/d) you are part of the global CRM team working with the Group Head of CRM and our Business Areas to build-up, manage and advance our Sales and Service CRM processes and landscape to drive collaboration and growth at Körber.
Your role in our team
- Build-up, align and execute the Sales and Service CRM strategy for Körber Group across our organizations
- Run hands-on project management with our internal business and IT CRM community as well as external partners
- Challenge and improve business processes and demonstrate how CRM can best support our Sales and Service Teams, i.e. opportunity or case management
- Drive CRM user adoption and enable users globally
- Promote benefits of CRM within the organization
- Takeover end-to-end ownership for CRM-related workstreams, focused on Sales and Service
- Drive clear functional specification setting for user stories/use cases
- Define product owner visions setting and aligning CRM enhancement roadmaps with divisions
Your profile
- Bachelor's or master's degree
- 2-5 years of relevant experience in Sales or Service cloud technology projects or equivalent CRM setup
- Fast-paced corporate set up and/or IT/strategy consulting background preferential
- Experience in sales/service functions preferred (project, strategic, operative)
- Proficiency in CRM, preferably Salesforce Sales/Service Cloud or similar adjacent technologies a plus
- Proven learning journey track record a plus, e.g. Salesforce/similar certification/training proof (Salesforce trailhead)
- High target/result-driven personality with a high level of commitment and personal initiative
- Ability to work and succeed in projects with colleagues of different hierarchies through strong communicative and people skills in a matrix organization
- Team player with hands-on mentality who likes to work in an agile way
- Fluency in German and English in both, verbal and written communication – orally, in text and presentation settings
Your advantages
- You benefit from group-wide and international cooperation
- You can develop both professionally and personally with us through exciting and varied tasks - we support your further training.
- You have the opportunity to actively contribute and shape your own ideas and take responsibility for your own topics
- We offer performance-related remuneration
- Our working hours are flexible - working in our office in Hamburg, remote working from home or a combination of both is no problem
- Our company culture is open and communicative
- At the Hamburg location, we contribute to public transport costs, free parking spaces are also available
Recruitment-Team
For questions please contact us via [email protected] . We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.
Please apply exclusively via the “Apply now” button.
Recruiter: Walied Elkamhawy
We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.
Job tags
Salary