Teleperformance Greece
Location
Griechenland | Germany
Job description
Do you believe that everyone, regardless of their background and economic status, should have access to affordable, convenient and safe products and services to take control of their financial life?
If yes, then this is a great opportunity for you to join our strong German Scalable Capital team in beautiful Chania, Crete and become part of one of the fastest growing and most visible Fintech startups in Europe, creating an innovative service, who significantly influences the lives of its customers!
To strengthen our Client Success Team, we are looking for qualified employees who will be available to our customers as competent contacts for all issues relating to the capital market. Because “digital” doesn’t mean “far away”.
· You are a reliable contact for existing customers and interested parties by phone, email or chat
· For more complex issues, network with other departments and partners to quickly find a solution
· You are independently responsible for the satisfaction and loyalty of our customers
· You will continuously expand your specialist knowledge in the financial sector through internal training and your own initiative
· You use the feedback from our customers and identify potential for improvement for our product and our internal processes. You will work closely with the Product, Capital Markets, Sales and Operations departments
· Make every customer a happy customer!
· Exchange ideas and solutions with your colleagues!
· Enjoy your time in Greece!
· You have very good knowledge of German and good written and spoken English
· You have very good communication skills in English
· You have already successfully completed a bachelor's or master's degree (preferably with a focus on finance) or are about to complete it. Alternatively, you can have completed banking training
· You have an affinity for capital market products and digital solutions
· You impress with your friendly and solution-oriented way of working
· You can work conscientiously and detail-oriented under time pressure
· Complete relocation package (we cover the costs of flight tickets and accommodation)
· We will help you with the formalities, eg when obtaining a tax and health insurance number and opening a Greek bank account
· Competitive monthly salary + 2 additional salaries per year
· Referral program: Bring a friend and get up to €3,500 depending on language
· Health benefits - additional private health insurance benefits in addition to normal public insurance
· Numerous perks and discounts
· Comprehensive training from certified instructors
· Career opportunities in a company with more than 12,000 employees
· Special events and community initiatives
· Free online Greek courses
· State-of-the-art facilities offering a great working environment with relaxing breakout areas
· The opportunity to work for a Great Place to Work certified company
Job tags
Salary