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Location

Irland | Germany

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Job description

Ihre Aufgaben:

• Reach out to customers via automated Dialer system and email transmission to negotiate payment solutions for their accounts with the aim to bring those back into good standing
• Construct individually tailored solutions while being in compliance with all local laws and regulations regarding Collections and Debt recovery
• Maintain and promote a positive attitude while meeting production and quality goals
• Display initiative to take on additional responsibilities geared towards professional growth and development
• Participating in the Collections Quality assessment program, including self-assessment and effectiveness testing and monitoring

Ihre Qualifikationen:

• Strong communication skills, Excel at customer interaction, exhibit creativity and skill in delivering practical solutions and thrive in a collaborative team environment
• Strong verbal (phone) communication skills: actively listen and speak clearly to customers
• Strong written (email) communication skills: use proper grammar and punctuation
• Well-developed sense of urgency and follow through
• Strong working knowledge of external systems and PC based internet and software applications (Internet, Microsoft Office - Outlook, Word and Excel)

Ihre Vorteile:

In return you will be joining this amazing organisation on a permanent bases. You will receive €25.500 basic salary, €300 - €900 monthly performance bonus, full training and benefits package: private comprehensive health insurance for you and your immediate family, including Life Insurance and disability benefits from day one, pension contribution scheme, Education Assistance Program including study leave for your exams, canteen and gym onsite and many more. Also, company is offering an attractive relocation package of €3.000 for candidates applying outside of Ireland. You will be shown a clear progression path at this organisation should you want to grow with same.

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Job tags

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Salary