Senior Key Account Manager - North Germany
Location
Düsseldorf | Germany
Job description
Senior Key Account Manger - North Germany
The Senior Key Account Manager is responsible to drive sales growth in their respective territory by servicing existing Customers/Implanting Centers and initiating new Implanting Centers based on the strategic needs of the territory. The Sr. KAM will provide in-depth field support to customers during the market’s uptake phase by ensuring Implanting Center staff are fully trained and Implanting Centers are set up for success including all product logistics and approvals.
In addition, the Sr. KAM will need to drive the referral network around each Implanting Center ensuring a continuous flow of new patients into the Implanting Centers. The patient funnel and reimbursement efforts will fundamental to the success of the territory.
The Sr. KAM must have a hands-on approach, a strong customer-oriented personality, solid process management skills, possess strong communication skills as interactions will be with patients, patient groups, doctors, rehab specialists, and hospital staff.
Key Responsibilities:
- Drive sales growth of the company
- Responsible for the in-depth site management of existing Implanting Centers (assure the numbers of implants according with the forecast)
- Initiate and develop new Implanting Centers
- Provide the initial training and Site Evaluation for all the centers
- Establish Referral Networks (Push & Pull strategies) that will funnel patients into Implanting Centers
- Develop strategic partnerships with key opinion leaders and advocates to help in the promotion of the device through social media
- Support and collaborate with the market access department for secure revenue in reimbursed centers.
- Assist and support the surgeon in the OR for the first implantations
- Ensure training is provided by Patient Pathway trainers to personnel of the Implanting Centers (e.g., visual rehab personnel, nurses, ODs, etc.)
- Help identify patients for testimonials to be used in various marketing initiatives
- Point of contact for challenging clinical cases. Provide technical input into the management of these cases
- Collaborate with marketing department and support it in organizing and participate in mainly local trade shows, congresses, team meetings
Required Education and Experience:
- University degree (fields of Business and/or Science preferred)
- At least 10+ years of experience in a medically related setting, preferably in ophthalmology
- Knowledge of diagnostic tests in ophthalmology
Required Knowledge, Skills, Abilities:
- Experience working successfully in a team and managing projects
- Experience in surgical support within Operating room preferred
- Strong ethics and objectivity
- Must be able to work in a fast-paced, dynamic environment and foster constructive relationships with internal and external customers
- Ability to work well under pressure, action oriented, ability to quickly translate needs into action, proven ability to take initiative and follow-up independently
- Must possess superior interpersonal and organizational skills
- Must be able to communicate effectively and efficiently with external/internal colleagues and patients
- Ability to deal with an internationally diverse environment
- Competence in German and English (any other language is a plus)
- Good computer skills (MS Office applications).
- Experience in working with patients is a great plus
- Must be willing to travel up to 30 to 50%. Must be able to travel with short notice. No visa or other travel limitations.
Interested?
Apply Now!
Standort
CM Medical Recruitment, Düsseldorf
Job tags
Salary
