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Location

Waterloo, ON | Canada

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Job description

Requisition ID: 837596  
Store # : 005642 LensCrafters  
Position: Casual Part-Time
Total Rewards:  Benefits/Incentive Information

 

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

 

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

 

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

 

GENERAL FUNCTION

The Student Optician creates exceptional value in the lives of customers by delivering Signature Customer Experiences. Ensures customers are always delighted by performing the key steps of our selling model. Develops the optical skills of others and creates an effective learning environment.

 

MAJOR DUTIES AND RESPONSIBILITIES

• Commitment to providing unsurpassed Customer Service
• Proactive & solution driven, accurate execution & product knowledge
• Assists customers with selections, provides recommendations & educates on adjustment services
• Patient & courteous with indecisive customers; provides answers to questions or products
• Is a leader in optical acumen that provides a voice for associates due to their expertise
• Under the Supervision of a Licensed Optician
• Records measurements, adjusts/fits eyewear correctly, ensure it meets customer needs
• Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail.
• Takes pride in appearance of the store & visual displays

 

BASIC QUALIFICATIONS

• Currently enrolled in Opticianry program
• Optical dispensing experience
• Knowledge of current optical theory and merchandise
• Knowledge of current store merchandise assortment and use of Inventory management systems.
• Strong communicator and listener
• Sales skills – ability to use and carry a IPAD / tablet
• Comfortable with use of technology to engage patients, customers and associates.

 

PREFERRED QUALIFICATIONS

• Actively studying LensCrafters Final Inspector Certification
• Actively studying LensCrafters Quality, Fitting and Adjusting Program
• Previous experience in customer service and retail

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 

 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected]. 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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Job tags

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Salary