ATS Automation
Location
Cambridge, ON | Canada
Job description
MAJOR DUTIES:
The Technical Writer will create and edit written content and create illustrations for custom automation systems. Through demonstrated exposure to cutting-edge technologies in the automation field the Technical Writer will execute all documentation activities with a high degree of attention to detail and precision.
SPECIFIC RESPONSIBILITIES:
· Learn complex concepts and combine text with supporting visual elements to present content as discrete units of information (concepts, tasks, and references).
· Create clear, professional illustrations that support written information that follows ATS standards.
· Maintain clarity, conciseness, style, and terminology in documents.
· Interview subject matter experts.
· Routinely track and record project status.
· Prepare customer documentation shipments, including printed and electronic copies.
· Organize and index third-party manufacturer documentation.
· Photograph systems and components for record-keeping and documentation purposes.
· Archive completed projects.
· Support the training department and complete other duties as assigned.
· Complete all business activities with the highest ethical standards and in compliance with the ATS Code of Business Conduct and ISO processes.
· Adhere to all health and safety rules and procedures.
QUALIFICATIONS:
Required Education and Experience:
· A university degree or college diploma (preferably in science/engineering) with demonstrated writing and technical abilities, or equivalent education and related work experience.
· A minimum of two years of experience in technical writing or technical support in an engineering or manufacturing environment.
Must Have:
· Exceptional communication skills (written and oral), and an aptitude for explaining technical information.
· Ability to rapidly learn new software applications and hardware concepts.
· A passion for using visual elements to augment technical content.
· Superior organization and file management practices.
· Ability to juggle multiple competing priorities in a fast-paced, constantly changing environment.
· Proficiency with Adobe FrameMaker.
· Experience with Microsoft Office, Word, Excel, OneNote, and PowerPoint.
· A mechanical aptitude (an understanding of mechanical systems, pneumatic systems, and PLCs).
Nice to have:
· Experience with CorelDRAW, and Corel PHOTO-PAINT.
· Experience with SolidWorks, and AutoCAD.
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