Location
Dawson Creek, BC | Canada
Job description
Experience Northern BC with a career at Northern Lights College!
Location: Regionally, based from Dawson Creek, BC
Term of App't: Monday - Friday, 35 hours per week
Reporting to: Vice-President, Academic & Research
Northern Lights College (NLC) is located across four campuses and three access centres throughout northeast British Columbia, an area vibrant in natural resources, history and culture. NLC's mission is to enrich the lives, communities, and industry in northeast British Columbia through accessible and applied learning. The College offers a welcoming and inclusive work environment where innovation and creativity are welcomed. NLC provides a generous compensation package with health benefits, excellent pension plan, and the opportunity for personal and professional growth.
The Opportunity
Reporting to the Vice-President Academic and Research, the Registrar provides visionary and operational leadership to the Registrar's Office, ensuring a high standard of excellence in the delivery of services to students, faculty, staff, and external partners. The Registrar is a strategic-focused leader, supporting exceptional experiences at NLC through creative and sustainable approaches to people, process, and technology. The Registrar is responsible for advancing NLC's strategic enrolment plans via services, processes, policies, and systems that support student success through the efficient and effective acceptance, admission, and registration of students; maintenance of accurate student records, including grades and transcripts; effective course and exam scheduling; graduation audits and elements of convocation; and contributions to the success of a diverse student body. The Registrar leads and measures the Registrar's Office activities and closely collaborates with other NLC departments to advance and enhance student experience.
Key Areas of Oversight
- Strategic Vision and Systems Transformation - Providing creative, strategic leadership and managing the development and integration of college initiatives and systems that support a student experience aligned with NLC's Strategic Plan, Moving Forward Together.
- Operational Management - Providing direction, coaching, and support to the Registrar's Office staff and ensuring ongoing provision of student-centered services that offer stability, flexibility, inclusivity, and accountability.
- Enrolment Management and Data Strategy - Contributing to strategic enrolment management, working closely with senior leadership, and overseeing student data integrity and security, from admission and throughout students' journeys with NLC.
Key Responsibilities
- Provide strong leadership, developmental guidance, and support to the Office of the Registrar.
- Strategic leadership, management, supervision, planning and effective communication with all areas of NLC as well as with external agencies, partners, and other post-secondary institutions.
- Oversee non-academic student activities at all NLC campuses and access centres: Enrolment Services, Admissions, Financial Aid, Registration, Records, Graduation and Systems.
- Prepare, administer, and control a complex budget by monitoring and allocating expenditures.
- Provide responsive services that contribute to reconciliation and indigenization.
- Develop effective strategies for the promotion of the Enrolment Services programs and services. Interpret and adapt policies into efficient and effective processes and procedures.
- Develop processes and implement the enrolment, admission, registration, financial aid, and student records related policies for NLC.
- Collect, interpret, and report relevant information to assist managers and external partners as required.
- Develop and implement short and long-term goals in support of Student Success and Enrolment Management.
The Ideal Candidate
The successful candidate will be an experienced strategic leader with outstanding communication and interpersonal skills and an open, collegial, and collaborative style. They are a compassionate and caring professional who leads with integrity. They will be knowledgeable about processes and responsibilities in the Registrar setting and have a track record of improving and innovating operations, with a demonstrated commitment to service for students, faculty, and staff. They will have expertise in systems development, data analysis, managing staff within a complex and unionized environment, and developing strong multi-campus partnerships. Knowledge of enrolment best practices is required.
Selection Criteria
- Bachelor's degree and previous experience with enrolment services, admissions, registration, student records, and financial aid.
- Experience aligning academic, operational, and administrative policies with broader institutional goals.
- Academic institution leadership experience with supervisory, operational, and administrative duties.
- Strong leadership as well as excellent oral and written communication skills.
- Demonstrated commitment to indigenization, decolonization, equity, diversity, inclusion, and accessibility.
- Experience in student information technology, ERP systems, LMS, human-centered systems design, and digital advancement and integration.
- Experience planning and overseeing complex budgets.
- Experience leading, supporting, and coaching a team including hiring, orienting, and coaching performance and resolving issues related to customer service.
You Are Someone Who
- Leads with creativity, empathy, and openness.
- Strives to innovate and see possibilities over problems.
- Faces challenges with integrity, flexibility, wisdom, and good judgment.
- Works collegially and effectively within a unionized environment, building strong, trusting relationships.
- Prioritizes human-centred practice to foster a positive culture while upholding NLC's values and principles.
- Facilitates decision-making through partnership and collaboration in the interest of student experience.
- Possesses the capacity to balance multiple priorities.
To support employment equity and diversity in the workplace, we encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at Northern Lights College.
In the spirit of reconciliation, we are committed to increasing Indigenous Peoples' representation throughout the institution and encourage applicants to self-identify as Indigenous--First Nation, Metis, or Inuit within cover letters and/or resume.
Job tags
Salary
$103.21k - $137.62k per year
