SuperSummary
Location
Remote | Canada
Job description
Lift Ventures, a remote-first startup studio whose portfolio of businesses has reached over 250 million consumers to date, is seeking a seasoned and talented Lead Product Designer for SuperSummary.com, our fast-growing EdTech business. SuperSummary is a subscription-based website offering a library of professionally written study guides and other educational resources on thousands of books for students, teachers, and readers of all types.
Over the last few years, we’ve built a market and user research process that has unearthed many product improvement insights (often through A/B testing and experimentation) and driven rapid growth. In this next phase, as the number of product innovation ideas increases, we are looking for a leader to continue to promote success through well-informed, well-executed product design that improves and enhances the user experience.
As the Lead Product Designer at SuperSummary, you will be instrumental in accelerating our pace of innovation through comprehensive research and exceptional design. Leading a small team of talented designers, you will be responsible for setting design standards, prioritizing projects, coordinating workflows, and serving as the primary liaison with other departments, including Product, Engineering, Content Production, and Customer Experience. You’ll use a combination of creative and operational strategy to guide the entire design process, from concept to completion.
Responsibilities
Strategic/Technical Design Leadership: Oversee Design Team standards for excellence, ensuring user-friendly, engaging, high-quality. and effective designs for each project. Oversee the Design Team’s continual development and maintenance of design systems and libraries, guaranteeing consistent and cohesive visual language across all products.
Operational Design Leadership: Guide the Design Team to execute projects in alignment with our Product Roadmap and company objectives and key results (OKRs). Foster close coordination with Product Managers and Engineering Managers to create effective feedback loops, properly assign and sequence tasks, define and refine priorities, and ensure timely delivery of prototypes. Provide team members with the feedback and guidance needed to continually increase their positive impact on the team.
User-Centric Design Production : Craft designs that resonate with SuperSummary’s specific customer segments by developing detailed user journey maps and personas — and conducting robust user research, using interviews, surveys, usability tests — to place user needs at the forefront of the design process.
Research and Development : Work with Product Managers to combine user insights with market/product analysis so that the company is equipped to identify, explore, and prioritize the most promising product innovation opportunities each quarter.
Experimental-Oriented Mindset: Support our Product Team’s “A/B test” culture by breaking down large and complex design flows and projects into MVPs that are practical for user testing — collaborating closely with Engineering to understand development limitations and time constraints.
Cross-Functional Communication & Organization: Serve as a key communicator and team leader, presenting strategic ideas and goals with clarity — whether in a one-to-one, a team sync, or a company-wide meeting. Facilitate inter-departmental collaboration and high productivity by keeping lines of communication open and working to continually streamline and standardize team processes and practices
Sample Projects
Oversee the redesign of the Subscribe Page: Create multiple design options for user testing; design visuals and create illustrations; create high-fidelity prototypes for web, mobile, and tablet; “componentize” the prototypes based on internal design system to prepare them for copy production and engineering handoff
Lead the full cycle design process for new tablet and mobile app versions of the site
Identify new ways across the site (homepage, checkout, etc.) to better highlight our product features, benefits, and value proposition
Perks & Benefits
Work with a distributed global team that has been remote-first since 2018
Competitive salary, benefits, and vacation policy
Workspace improvement stipend
Experience working as a product/UI/UX designer in a high-growth environment
2-5 years of experience with managing design teams, including directing design sprints and liaising with other key company stakeholders to prioritize projects
Strong visual/creative skills and ability to iterate on solving complex design problems
Experience with software/subscription/ecommerce companies, ideally working on leveraging high-quality design to improve conversion rate and retention
Experience designing landing pages, calls-to-action, and optimizing a funnel
Experience with tools in our stack such as Figma, Amplitude, Adobe Suite and Airtable is a plus
Near native level of written and spoken English proficiency required
Bachelor’s degree in Design, Human-Computer Interaction, or a related field
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