Program Manager, Health Systems
Location
Ottawa, ON | Canada
Job description
Terms: Full-time permanent
Salary: Commensurate with experience
Location: Ottawa (Hybrid Work Model) | Montreal (Hybrid Work Model) | Toronto (Hybrid Work Model) | Possibility of Remote
ABOUT THE ROLE: The Program Manager, Health Systems is a member of the International Growth team within International Accreditation at HSO. The International Accreditation team works around the world (present in more than 40 countries) and identifies business opportunities to expand our markets in order to deliver quality health care for all
The Program Manager, Health Systems will focus on responding to opportunities for international health systems strengthening. They will activate a robust market growth strategy including project design, mobilizing expert teams, and proposal development for existing and potential clients. They will leverage international business development experience and marketing expertise for international expansion. The Program Manager will work closely with other Enterprise teams to conceptualize and scale health systems solutions and build a pool of Canadian and international experts to participate in health system initiatives
The Program Manager, Health Systems, will report to the Director, International Growth and will work collaboratively with the International Operations Team to leverage connections and market knowledge in these development efforts. The ideal candidate is a writer extraordinaire! We’re looking for someone who is passionate, dynamic, engaging, culturally astute and entrepreneurial. You feel energized by reaching out to new people and learning about their needs. You’re happy being independent and you’re always ready to take initiative. You know when to check in but won’t let it slow you down
Main Responsibilities: - Develop and maintain the business plan for health systems portfolio.
- Mobilize organizational knowledge on health systems projects.
- Formulate and scale successful implementation models.
- Mobilize teams of experts and develop concepts and proposals for existing and potential clients and implement health system projects.
- Conduct presentations to clients and at events/conferences.
- Lead needs assessment activities.
- Create a pool of Canadian and international experts to participate in health system initiatives.
- Build authentic and enduring relationships with staff, clients, partners; rallying them to contribute to your goals and success.
Must Have Qualifications: - Bachelor’s or Master’s degree in a related field, such as International Relations, Healthcare Administration, Business Administration.
- Minimum 5 years of progressive and varied experience.
- Demonstrated knowledge of the international business environment and practices.
- Superior proposal development and writing skills (proven track record and proposal samples will be required)
- A proven entrepreneurial drive: eagerness to learn, contribute ideas and achieve market development objectives.
- Proven track record in international sales and tender processes.
- Knowledge of International Financial Institutions.
- Tried and tested analytical and critical-thinking skills.
- Outstanding interpersonal and communication skills including energy and a positive attitude.
- Proven ability to manage competing priorities, multi-task and problem solve.
Desired Qualifications: - Experience within the field of health care or a field connected to health care.
- Are agile, adaptable and accustomed to high pace environment.
- Bilingualism (French and English) is considered an asset and/or any of the following languages: Spanish, Italian, Arabic, Portuguese.
- Willingness to travel internationally up to 20%, on a needed basis.
WHAT YOU CAN EXPECT: In Your First 30-90 Days: - Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
- Set your performance and learning objectives for the year in collaboration with your people manager.
- Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
- Take on assigned initiatives or projects for your role.
What We Can Offer To You : - Hybrid work model.
- Competitive compensation and benefits, including a defined benefit pension plan.
- Time off programs, including office shutdown during last week of December.
- Professional development support.
- A culture that measures and values psychological safety, inclusion and engagement.
WHO WE ARE AND WHAT WE DO: Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.
Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”
HSO is committed to fostering a culture of inclusion, diversity, equity and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request
We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022 and 2023
We are equal opportunity employer and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Indigenous Peoples, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please email HR at [email protected] . For any queries related to recruitment please email at [email protected] .
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