Unit Clerk, Provincial Assessment Centre, BC Mental Health & Substance Use Services - Coquitlam, BC
Location
Coquitlam, BC | Canada
Job description
Nursing Unit Clerk
BC Mental Health & Substance Use Services
Coquitlam, BC
What you’ll do
- Provide receptionist functions by performing duties such as greeting visitors and clients, answering telephones, providing information and/or forwarding to appropriate team members as required.
- Receive incoming/outgoing material by methods such as sorting, directing and prioritizing mail for the attention of the Manager or staff; respond to routine enquiries by drafting correspondence for signature.
- Maintain and assemble client charts by performing duties such as receiving admissions documentation, creating charts using appropriate forms/layouts, inputting client data, and transcribing information into relevant systems. Attach documents to charts such as laboratory and special examination reports, and dismantle charts for Health Records upon client discharge.
- Transcribe physicians’ orders according to established procedures and perform the necessary follow-up action.
- Schedule, book, and coordinate client appointments by receiving appointment requests, making/adjusting arrangements as directed, and notifying required personnel. Maintain client appointment schedules by arranging and confirming appointments.
- Arrange transportation for clients as required for discharge, transfer, appointments, and/or outings. Provide messenger/escort services by methods such as obtaining rush supplies/pharmaceuticals/lab specimens and delivering client mail.
What you bring
Qualifications
- Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one (1) year recent, related experience or an equivalent combination of education, training and experience.
Skills and Knowledge
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to keyboard 45 w.p.m.
- Ability to organize work.
- Ability to operate related equipment.
- Ability to utilize a variety of computer software applications.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Casual (0.01 FTE)
Wage: $27.96 - $29.64 per hour
Location: 2745 Lougheed Hwy, Coquitlam, BC V3C 4J2
Hours of Work: Monday – Friday, 0800-1600 Req: #159967
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
BCMental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.
BCMHSUS is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
Job tags
Salary