My Insurance Recruiter Inc
Location
Woodbridge, ON | Canada
Job description
Our client is looking for a new Personal Lines Team Lead to manage their team of 6 personal lines members. It is a growing organization that values company culture and personal growth with excellent compensation and benefits.
Primary Responsibilities:
- Provide direction and technical support to the team through coaching/guidance
- Generate reports on team performance for management analysis; may include coordinating budgets; coordinating branch activities; schedules shifts and absences/holiday schedules; working as the IT contact
- Maintain book of business, service on-going client needs: advise on insurance matters, conduct needs assessments, answer inquiries and recommend solutions
- Contact Underwriters and Adjusters to discuss guidelines and policies
- Responsible for developing and reviewing monthly reports and ensuring they are accurate and timely
- Responsible for attaining new business/sales targets for Personal Insurance Department
- Ensure tools, workflows and processes are applied in order to meet company requirements
- Manage customer relationships and develop business
- Communicates, implements and monitors strategies to ensure goals and objectives are attained
- Participate in completing performance reviews and management
- Will act as senior level for dealing with customer service and sales concerns (client escalation)
- Additional duties as required
Qualifications
- 5 years or more personal lines insurance experience
- Exposure to EPIC is an asset
- RIBO license
- CIP, CRM or CAIB designation preferred
- Proficient in MS Office
- Strong customer focus; understand the needs of the customer (internal and external)
- Demonstrated ability to handle multiple priorities successfully
- Strong analytical and organizational skills
- Excellent verbal and written communication skills
Contact me for more details:
[email protected] jobid# 686
Job tags
Salary
