Assistant Housekeeping Manager
Location
Montréal, QC | Canada
Job description
*****This position will be based in our resort in Charlevoix*****
Why Club Med
Club Med, founded in 1950, is a global leader in premium all-inclusive vacation experiences. With over 70 upscale resorts situated in some of the world's most breathtaking locations, Club Med offers a unique blend of luxury, adventure, and cultural exploration. Our mission is to create unforgettable memories for our guests by delivering exceptional hospitality, a vibrant social atmosphere, and a wide array of activities suitable for individuals, couples, and families alike.
An Unforgettable Adventure
By joining Club Med, you become a part of a dynamic team dedicated to providing exceptional guest experiences. We value teamwork, creativity, and a passion for hospitality. As an employee, you'll have the chance to work in stunning locations around the world, collaborating with colleagues from various backgrounds. Whether you're interested in guest services, culinary arts, entertainment, sports instruction, or resort management, Club Med offers a wide range of career opportunities to suit your skills and aspirations.
If you're enthusiastic about creating unforgettable memories for others and contributing to a world-renowned brand in the travel industry, we invite you to explore our available positions and join us in making every guest's vacation exceptional.
What We Are Seeking
Club Med is currently seeking skilled and dedicated Housekeeping Assistant to assist in maintaining the highest standards of cleanliness and comfort within the resort. We value attention to detail, teamwork, and a commitment to guest satisfaction. As a Housekeeping Assistant, you will play a pivotal role in ensuring that guest rooms and public areas meet the highest standards of cleanliness and presentation.
Key Responsibilities
Conviviality:
- Forge authentic connections with guests, taking time to understand their preferences and interests.
- Offer thoughtful recommendations for activities, dining options, and experiences that align with each guest's preferences.
- Actively participate in organized events, competitive staff activities, and activities, encouraging guests to join and fostering a sense of community.
- Assist in the preparation and dismantling of events, involving the lifting of objects weighing more than 25 pounds.
Room Preparation and Cleaning:
- Assist in preparing guest rooms for arrivals, including making beds, restocking amenities, and ensuring all room features are in working order.
- Clean and maintain guest rooms to the highest cleanliness standards, including dusting, vacuuming, and disinfecting.
- Report any maintenance or repair issues in guest rooms to the maintenance team.
Public Area Maintenance:
- Clean and maintain public areas, including lobby, hallways, and restrooms, to ensure a welcoming and tidy atmosphere for guests.
- Empty trash bins, replace trash bags, and ensure cleanliness in common areas.
Linen and Supplies:
- Assist in the collection and distribution of clean linens and towels.
- Ensure adequate supplies of guest amenities and toiletries are available in guest rooms.
- Maintain an organized linen and supplies storage area.
Guest Requests:
- Respond promptly to guest requests for additional amenities or special cleaning services.
- Address guest inquiries and requests with courtesy and professionalism.
Team Collaboration:
- Collaborate with the housekeeping team to ensure efficient room turnover and cleanliness.
- Assist in training and onboarding of new housekeeping team members.
Safety and Hygiene:
- Adhere to safety and hygiene standards and procedures in all housekeeping activities.
- Handle cleaning chemicals and equipment with care and in accordance with safety guidelines.
Guest Experience :
- Ensure resort facilities are in excellent condition to enhance the guest experience.
- Address maintenance-related guest inquiries and requests promptly.
Qualifications & Skills:
- Previous experience in housekeeping or a related role is a plus.
- Attention to detail and commitment to cleanliness.
- Effective communication and teamwork skills.
- Multilingual proficiency in English & French is a plus.
- Adaptable to a dynamic resort environment.
- Effective time management and organizational abilities.
Requirements:
Job tags
Salary
