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Bilingual Customer Solutions Agent


Coca-Cola Canada Bottling Limited


Location

Brampton, ON | Canada


Job description

Work Location - Brampton

Job Function - Customer Care and Inside Sales

Employee Type - Regular Employee FT Hourly

About This Opportunity


As a full-time Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships and are responsible for assisting existing customers to process their beverage orders, execute an equipment service request, and handle customer service inquiries, while accessing and updating multiple systems. This role is critical in supporting the Coke Canada goal of becoming the worlds best independent bottler. You will succeed if you are customer focused, have a strong ability to find the right solution, motivated to achieve sales and service targets, deeply understand our product, execute accurate processes and multitask.


We have embarked on a hybrid model. You will be required to work a combination of both in office and at home.


Wage: $24.00/hour


Shift: Available to work various shifts Monday to Friday between 7AM to 8PM (No weekends)


Hybrid Model: Brampton Location - 2 days (Monday and Tuesday) in office and 3 days (Wednesday - Friday) at home per week


Vacation: 3 weeks' vacation

Responsibilities

Qualifications


About Us: Proudly Canadian and Independently Owned, We are Coke Canada!


Coca-Cola Canada Bottling Limited is Canada’s premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centers, and 5 production facilities nationwide.

For more information about Coke Canada Bottling, please visit cokecanada.com


Important

All offers of employment at Coca-Cola Canada Bottling Limited (“Coke Canada Bottling”) are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal clearance, employment verification, education verification and drivers abstract review. Please advise the Talent Acquisition team if you have any questions or concerns in regards to this once you are contacted for further consideration.


Coke Canada Bottling is committed to creating a diverse and inclusive workforce with several programs, policies and resources in place to support our people. For individuals requiring accommodations or support throughout the recruitment process please contact our Talent Acquisition Services team by calling 1-844-383-2653 or email [email protected] .


Job tags

Full timeContract workImmediate startShift workMonday to Friday


Salary

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